McDonald's Clendon Park

"Never ever order from this McDonald’s in Auckland they simply don’t care about any food requirements or customer requirements constantly receiving food from them cold or half pie made and all over the place same with ubering from them can’t do their job properly and defz ain getting what you pay for, fix your staff clendon McDonald’s!"

"Staff seemed stressed. Got my McCafe drink before food - then when collecting food they gave me another drink by mistake. Floors & tables not clean. Cleaned the table with wipes I had in my bag and kicked chips away on the floor to sit down and eat. Customers looked annoyed waiting for order. One staff member yelled out order numbers with a grumpy face. Don't know if drive through was a better option, might have been rolling a dice getting better service."

"FRIDAY 05/05/2023 8.15 PM I recently had a BAD experience at McDonald's (CLENDON) drive-through window that left me extremely dissatisfied with the customer service and missing items from my order. It was a disappointing experience that I would not like to repeat. The staff members ( LADY COULDN'T CATCH HER NAME) at the drive-through window was not providing the level of customer service and was very rude knowing she made a error in the order. She made me checked my order twice not believing its missing a item which i paid for. Finally after the third check she realised actually the item was missing. Plus touching all the food bare hands.She was not friendly or efficient which made me feel unwelcome and frustrated. I understand that fastfood restaurants can be busy but that is not an excuse for poor customer service. Customers deserve to be treated with respect and kindness regardless of how busy the restaurant is.Moreover there were missing items from my order which added to my disappointment. It is the responsibility of the staff to ensure that the orders are accurate and complete before handing them over to customers. The fact that items were missing from my order shows a lack of attention to detail which is not acceptable in any business.Overall I was disappointed with my experience at McDonald's tonight. The poor customer service and missing items from my order left me feeling dissatisfied and frustrated. I hope that McDonald's takes responsibility for this and ensures that its staff members are properly trained to provide excellent customer service and to double-check all orders before handing them over to customers. As a customer I expect to receive the service and products that I pay for and it is the responsibility of the business to provide that."

"The absolute Worst McDonald’s I have ever been to. The staff looks like they’re being held there at gunpoint. The food is horrid. They can never even get a coffee order right. Please do yourselves a favour and shut it down or get some staff that can actually handle working at a McDonald’s. Absolutely sick of this place"