Car Clinic Limited

"Very bad service, we had a lot of problems after we took our van from their garage. We have to paid 400$ just after in another garage because we had problems with coolant system and belt. They didn't took their responsabilities and they didn't do anything for us, not even a commercial gesture ! Go your way !"

"Apparently it’s difficult for this garage to assume his responsibilities Unbelievable We did a post purchase inspection for our van with them and 3 leaks and 3 belts should be fixed ($3000) 200 kilometers later, we had to stop because of temperature, lot of smoke, fortunately we stopped before the arrow went on the red area We were in Coromandel Peninsula in that moment and that’s why we couldn’t come back to Glen Innes to fix the problem In order to change the belts, the mechanics had to remove all of the cooling system and so there were the last persons to touch it. Moreover, the cambelt keep going on a strong noise and we had to tight it on our own fees in an other garage whereas he was supposed to fix it We had to pay 400$ to fix it the 24th of December, hopefully we found a garage wich want to take care We did a cylinder head gasket because of their incompetence Impossible to contact the garage because they were closed for holidays We were immobilized during 2 long weeks without driving and after they didn’t want to refund us our $400 invoice whereas all of the garage told us that troubles came from their manipulation Unbelievable once again They didn’t take responsibility of that whereas all of the proofs were against them $3000 to fix 2 first problems, 400$ to fix their incompetence and now we have to repair a head gasket That’s not necessary to tell you to avoid this garage"

"So happy with this place and definitely has been me and my families go to mechanics. Recently I had a huge problem with my car that I had brought and was quoted a large sum. During the work they called me back to say it could potentially be another problem (cheaper) but they weren’t sure it could go either way. Thankfully it all worked out and my cars fixed, but I am so thankful of their honesty and communication, which is rare to find in a mechanic. I’ve had horrible experiences in the past and this place is amazing! Thank you guys for your amazing work! I appreciate it so much!"

"Someone tell me if these prices are accurately charged? Labour for: Change pressure hose Top engine mount Both front lower control arm bushes Wheel alignment check $776.77 Head light bulb $34.50 Bulb Park $17.50 R/F Fog light complet $143.75 Power steering pressure hose $396.75 Lower arm rear bushes $195.50 Top engine mount $189.75 Power steering fluid X2 $27.50 General consumer able used $17.25 Courier $23 Total $1822.10 inc gst"

"Be vigilant when using these guys. I received a service from them. I was told I should replace my spark plugs, the problem is I had replaced all four of them myself only a week prior. I asked to have a look at the spark plug they took out and sure enough it was old and used, the only explanation is they replaced the new ones with old ones or they didn’t even bother to look and just grabbed an old set off the shelf. In addition to this, the service I received didn’t even come with paperwork indicating the “checks” they carried out. When I hopped into the car they had buckled the seatbelts as if to imply they had did a thorough job…I highly doubt that was the case. I can’t trust these people so I won’t coming back."