re:generate Fashion

"Have had 2 very successful rentals and a market with Susi and always amazed at the great way of reselling my items and earning money. Appreciate all of Susi's time and efforts she puts in to this and the benefits of it all to me and also when personally shopping at Regenerate. Love it!! Thank you so much"

"I would definitely recommend re:generate Fashion. I've had positive experiences at their markets and rent-a-rack store in Takapuna, where I've rented a rack twice and plan to do so again in the future. The store is a fun concept and a great way to sell and shop pre-loved clothes. It's always a nice experience going into the store, and Susi is very helpful and lovely to deal with. Whether you're wanting to buy recycled clothing or sell it, re:generate Fashion is a great option."

"I had a very disappointing experience with selling my clothing at Regenerate recently. I brought in a number of items which were top quality brands and in excellent condition and some brand new, unworn. Susie reluctantly agreed to price them for me. To my surprise I saw that she had priced a brand new 'Forever New' classic navy blazer for $30. This is currently selling at $179 in the stores. I received a meager $20 after the commission was deducted. That was an insult and seemed rediculous. I felt Susie had underpriced my other items grossly compared to clothing on other rented racks. It seemed to be way out of proportion. I had 9 items sell during the week. The total I received after the $80 for the rack hire was only $110.70. This is a mere $12.30 per item! I collected my unsold clothes yesterday and spotted one of my linen dresses in someone elses rack. I told Susie and claimed it. I was given no explation nor apology from Susie. I am now wondering how many other items of mine are on the other racks. Quite unacceptable that this should happen, it didbn't instill much confidence in my dealing with the manageress. I was also told by Susie that I should have been in on the Sunday to collect my items and not Monday. This is family time and it wasn't convenient to time out of my day off and travel from Albany to Takapuna. I found that unreasonable! I had booked another week in April expecting to make $700+, as Susie reassued me that many of her customers did, at the first time I enquired about selling through her store. I cancelled this booking and asked to have the $80 refunded. I have no intention of selling my clothing through Regenerate in the future and will continue to use a tradition recycle shop in Takapuna, where I have always had friendly efficient service and have found their pricing is very good. As a result I receive a good return on selling with them. In a nutshell, Regenerate is a new way of selling with charging rent for a rack, but I found the system unsatisfactory. Also the experience in dealing with the manageress was unfortunate. I found that Susie was unhelpful and her comments on expectations of amount to be made from sales to be deceiving. I definaely do not recommend trading with Regenerate at Hurstmere Rd, Takapuna."

"Lovely shopping experience - great selection of clothes, nicely displayed, excellent prices."

"Very cool concept - customers hire racks for one week so the stock is always changing. Customers can choose what clothes they put on their rack, up to 40 garments. Very nice owner and great to see a new business concept in Takapuna main road!"