LAN Hair Design,

10 Broadway, Newmarket, Auckland 1023, New Zealand

"Outstanding service and outcome. Got a chemical hair straightening and even though it's a very long process and the salon is busy, the care and professionalism is like no other place I've been to in Auckland. I suggest everyone to try the Japanese standards... you won't regret. Arigato! Thanks for the teas too."

"If you're seeking a reliable and skilled hairdressing establishment, I highly recommend Lan Hair Design. My stylist was skilled, friendly and attentive. She took the time to understand the exact bob style I was aiming for and provided valuable advice based on her extensive expertise. My blowdry was done perfectly. The salon is modern, clean, and comfortable, and the friendly and warm atmosphere of the salon added to the overall positive experience. Thank you LAN team."

"This review is about the communication, not the hair services. I recently made an appointment for a hair perm and when I arrived I was told my booking was 1 hour later and I’m very sure it wasn’t. They asked me to wait for another hour which couldn’t work as I had other appointment to go to so I had to leave and went to other hairdressers that I have never been to. Now I end up with the hair style I hate. I have been coming to Lan for a while and the stylists are fantastic but the communication definitely needs to improve. I suggest you send text message to confirm the booking to avoid this kind of disappointment."

"Really really disappointed with my hair cut today. Service was great, products they use were not good quality for $75 hair cut. I was allocated to hairdresser Mitsuko, I showed her the photo Of hairstyle she carefully checked the photo and asked me about length which was a good start. Then after she started using shearing scissors, omg!! after I got home and had a good look, my hair was sheared to half of the amount and most of hair is down to my ears length, all by shearing. My whole hair is now in various length and way way thinner than needed and not even close to what I wanted. She basically trimmed off half of my hair.. extremely disappointed, never had such a bad hair cut before. Waiting for my hair to grow back, scary experience, unskillful hairdresser."

"I went to LAN for hair straightening about two months ago. I have previously done rebounding and keratin straightening both in Asia and NewZealand. When I went for my consultation session to LAN about a year ago they have asked me not to do straightening as I had keratin on and they did not want to damage my hair. I really appreciate their professionalism and honesty . I waited a year and went to consultation again. They have spend so much time informing me about my hair condition and how straightening on top of keratin might damage my hair for the second time. After so much consultation, we have decided to proceed with straightening. They have done such a wonderful job on making sure my hair would not damage and I love the result. Now after about two months I am still happy with the result and definitely will be back to LAN for retouching my roots. Thank you LAN."