Balmoral Pharmacy Auckland | Pharmacy on Dominion Road

"Got my flu vaccine there and had a really positive experience. I have a phobia of needles and the guy who gave me the vaccine was really understanding and kind without being patronising. 10/10 recommend."

"Super friendly staff and flawless service - perfect place to get your covid and flu jabs !!"

"Covid Vaccine: 5 Stars. Was very well done as it was a nurse who occasionally comes in to administer vaccines. However, she's not an employee of the store, so my 5 stars is really for this really good nurse. Pharmacy: Quite a small pharmacy with not many items stocked. But they do fill prescriptions free of charge. However, I have encountered the issue somebody else mentioned, which was they incorrectly told me my prescription had already been picked up when it never was. With a lot of hassle, they eventually supplied me with my medication, but they clearly need to sort this out."

"I went today with my daughter for her booster. My daughter felt a bit unwell after the shot and the girl on the chair by the door was super efficient and great and she took us inside and ensured my daughter was lying down till she felt better. Gave her a bottle of water and some sugar as well. Super impressed. Regards Radha"

"I'm a pregnant woman and I picked up my medicine from your pharmacy 611 dominion road just now. One of your staff's attitude makes me very uncomfortable. She is sitting in the front door besides a desk and wearing cream colour coat. When I want to ask her which queue is for picking up the medicine. She looks angry and interrupted my question and shouted to me twice "stay here". And later she went out again and asked me if I scaned the QR code. She looks very upset to talk with me. When I show my prescription to her, she asked me to go inside straightly but due to my English listening is not good, I didn't get her meaning. So she shouted again to me THREE TIMES to follow the label on the floor. AT that time, all the customers were looking at me and someone are laughing at me, I felt so embarrassed. When I obeyed her suggestion to waiting outside, TWO people jumped the queue and be received by her. These two people all come later than me. But your staff, the lady choose to let them in priority. I was not satisfied with her behaviors especially shouted to me several times. She makes me so sad and I was crying when I turned round from your store. Other staff are good especially the girl who gave me medicine but only the front door lady. I don't think she shouted many times to a pregnant woman or customer is right. My bad mood can also indeed affect the health of my baby. Terrible experience in your store. I think every patient should be treated kindly and respectfully."