Service Plus

Welcome to Service Plus, a leading institution located at Auckland, Great South Road, 792 in New Zealand. As an establishment and point of interest, we offer a range of services to meet your needs.

At Service Plus, we understand the importance of convenience and efficiency, which is why we offer various options for delivering your products to us. You can either bring them directly to our location or take advantage of our ePak or PlusPak enhanced courier solutions (fees may apply).

Once your product is in our hands, we prioritize quick and efficient repairs. We will keep you updated throughout the process with progress emails and texts. Rest assured, if any additional costs arise beyond the initial assessment fee, we will provide you with a quote before proceeding - no surprises!

When your repair is completed, you have the option to collect your product from one of our branches or have it sent back to you. We strive to make the entire process as easy and hassle-free as possible.

Service Plus has been in operation since 1994 and has grown to become one of the largest independent IT and electronics service companies in New Zealand. Our commitment to quality and customer care has earned us endorsements from leading brands in the industry.

We are authorized by renowned companies such as Apple, Lenovo, ASUS, Dynabook, BenQ, Beats Audio, and Philips. In addition, we have the expertise to repair other brands and products, including HP, Dell, Acer laptops, desktops, tablets, electronics, and smartphones.

Working with major manufacturers and retailers, we often encounter cases where confusion arises regarding warranty coverage and responsibility for repairs. While this article aims to provide clarification, please note that it is not a legally reviewed commentary and should not supersede manufacturers' or other parties' policies or the law. For definitive information, we recommend referring to resources such as the Consumer Guarantees Act, Fair Trading Act, manufacturers' warranty policies, and Consumer NZ.

To ensure the best service and support, we always recommend purchasing electronic products from reputable manufacturers and retailers. Quality brands may not cost much more than inferior ones, but they offer superior service and customer assistance. Service Plus proudly supports the best brands in the business, ensuring top-notch service for our clients.

It is important to be aware of your rights as a consumer in New Zealand. The Consumer Guarantees Act (CGA) establishes the base level of consumer rights for goods purchased within the country. However, please note that the CGA may not apply if the product was bought under a business (non-Consumer) name or if it was purchased overseas.

If you have any inquiries or need assistance, please fill out our enquiry form, and we will respond within one working day. Please provide details about your location, product, and serial number to help us better assist you.

At Service Plus, we specialize in repairing Apple iPhone, iMac, and Macbook, as well as Dynabook Toshiba, Lenovo, ASUS, HP, Acer, and Dell PCs. We are proud to be the trusted service provider for industry leaders, including Cyclone Computers, PB Technology, Harvey Norman, JB HiFi, Rev IT, The Warehouse Group, Lexel, and Noel Leeming.

With our unwavering focus on excellent customer service and high-quality repairs, it is no wonder that Service Plus is the authorized repairer for New Zealand's leading electronics brands.

Thank you for choosing Service Plus. For more information, please contact us or visit our website. Web Development by Graphic Detail Ltd. Copyright 2019.