Tommy Hilfiger Dress-Smart Onehunga

"Everything overpriced and not worthy for the quality of their dresses. Onehunga store is small in size and not properly organised."

"You need to check the attitude of your team members that are working the floor! The audacity to look down on me , for asking for assistance is disgusting! The fact you gave me the side eye look that screams (You can’t afford it)! - Brown Backpack on a top shelf! Now I could have reached for it but having a prosthetic foot would have caused balancing issues. Now after looking at various items, then seeing her walk out with 2 brand spanking new ones, that oh! I’ll swap them as the one I had, did have dust and on closer inspection base was dusty too. Now that distasteful team member, just curled her eyelashes at me with the most hideous look when I asked; could I please swap this for that one, pointed out slightly dusty… she once again just had that sour face that said a million words! Now after taking that bag and making my way to checkout, she just looked at me as if I had stolen it! Just so you know I am a VIP customer, I might not look the part, but MONEY TALKS! Don’t be so quick to judge! Do your job, serve and demonstrate professionalism in your role, instead of gossiping with other team members. YOU have lost a valuable customer TH! Discrimination is REAL PEOPLE! Although I am BROWN so was SHE!"

"An employee was hostile and rude as soon as we walked in. It was such odd behaviour, she instantly made us feel unwelcome. The way she spoke was extremely condescending and we didn't even have to say a word for this to happen. Was having a great day Christmas shopping and it caught me by surprise. Instantly killed our good vibe and made the store seem so unpleasant in contrast to all the other stores nearby. It was so uncomfortable we just left without saying anything to the employee. Happened at approx 3.10 pm"

"Today was the day that I picked up my first set of Tommy shirts. These fit like a glove and the price was incredible. A whopping 40% off majority of the store and the place was just buzzing today. I’ll be back to pick up some more great deals soon!"

"Well it’s bit sad to see so many bad reviews. I was quite lucky to be served really well by a staff at the counter who is an asian-look male. He was being really polite and patient when helping me change the size of one shirt and reminded me that I can have some refund as being a membership. The senior management should see some unbalance in staff quality and provide more training where needed. However I still want to share my good experience even I believe there could be some undertrained staff there tho."