Surf 'N' Snow Backpackers
About the Business
Surf 'N' Snow Backpackers is a fantastic lodging option located in the heart of Auckland's central business district. Housed in a renovated historic building, this establishment offers affordable accommodations with a friendly atmosphere. The hostel is conveniently situated opposite the iconic Sky Tower, providing guests with stunning views of the city.
Upon arrival, guests will be greeted by a 24-hour reception and a welcoming communal lounge area equipped with cable TV and a billiards table. Free Wi-Fi is available in the reception area, allowing guests to stay connected during their stay. All rooms at Surf 'N' Snow Backpackers feature comfortable beds with fresh sheets, pillows, and duvets.
The hostel also offers a partially furnished communal kitchen where guests can prepare their meals. With its central location, guests will find themselves just minutes away from a variety of shops, restaurants, and bars. The tour desk is available to provide helpful tips and information about local attractions such as the Auckland Harbour Bridge and Eden Park Stadium.
Accommodation options at Surf 'N' Snow Backpackers cater to various needs. Dormitory beds come with full bed linen and guests have access to shared bathroom facilities. Under-bed storage lockers are available, and padlocks can be purchased from the reception. For those seeking more privacy, private rooms are available with either a shared or private bathroom. These rooms feature amenities such as wardrobes, safe deposit boxes, and comfortable beds with full bed linen.
In light of the COVID-19 pandemic, Surf 'N' Snow Backpackers has implemented safety measures to ensure the well-being of guests and staff. Certain services and facilities may be limited or unavailable during this time. Additionally, the accommodation has reduced its service and reception hours.
Please note that this establishment does not allow stays for quarantine purposes related to COVID-19. Guests are advised to inform Surf 'N' Snow Backpackers of their estimated arrival time in advance. Special requests are subject to availability and may incur an additional charge.
For the convenience of guests, free Wi-Fi is available throughout the property. However, please note that parking facilities are not provided.
Surf 'N' Snow Backpackers is proud to offer multilingual staff fluent in languages such as English, German, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Russian, and Mandarin Chinese. The establishment also provides a range of amenities, including a communal lounge area, snack and drink vending machines, non-smoking areas, car rental services, an elevator, fans, facilities for disabled guests, and non-smoking rooms.
When booking with Surf 'N' Snow Backpackers, guests can enjoy price discounts and complimentary services. It is important to note that this website is not an official site but provides information, contact details, and an online booking service for the accommodation.
Photos
Location & Phone number
102 Albert Street, Auckland CBD, Auckland, New Zealand
Reviews
"Some staff consume alcohol in the reception. Poor example to both other staff and backpackers (1/5 for service). The room I have stayed is petite and has no ventilation (1/5 for rooms). I always have to climb a hill via Bowen avenue if i am to catch a bus at Symonds Street (1/5 for location)."
"It's the cheapest accommodation in the city so you get what you pay for. Cockroaches in the kitchen. Not enough staff on cleaning shifts so the bins overflow every night. There's no plug sockets in the dorm. Leaking toilets. One tablespoon between about 30 people. Toilets on a different floor to your room. You stay here because you need to, not because you want to. £9 a night tho, so you can't complain too much."
"Sorry to post a bad review but what I booked and paid for and what I turned up to was very different, this was end of July 23. I decided to give this hostel a chance when travelling to Auckland for work. The pictures looked nice, basic clean room with good amenities. I turned up after being hassled out the front. Went into reception and was not in a good mindset (travelling female alone) of being told about safety precautions, don't go out if you can kind of words. The room was a box, dirty and no window. I felt exposed and unsafe. I had to leave. No refund, not even an acknowledgement standing at the counter until staff wanted to talk to me. Sorry but this hostel can do better and treat people better. I'm not a backpacker but I feel even backpackers paying those prices deserve respect and more sense of safety and hygiene. It's a "don't go there" vote from me."
"Much better experience than I expected based on old reviews; A lot must have changed since then. The rooms were basic but totally fine, the staff were very friendly and helpful, and the kitchen is pretty good as well. Cleanliness could still be improved a bit, but I felt totally comfortable with the level it's at right now. Absolutely the best you can expect at this price level!"
"Big rooms with enough space for your luggage, big windows with ventilation and rooms smell good. Very central of Auckland that always help and really near to train station. Toilets where clean and in the kitchen good environment of people. Staff really nice too. Good price, highly recommend it. I would come back."
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