Chemist Warehouse Hunters Plaza

"Your customer service is extremely disappointing. Not only are you charging higher prices than the advertised price tag, but you also fail to update your system with the correct prices. It seems like you are intentionally trying to deceive customers. The staff is unprofessional and poorly trained. The negative reviews accurately reflect the inadequacy of your customer service We use to be regular customers but we will not return due to the poor quality of your service"

"The pharmacy staff are all rude and lack any form of customer service including all the pharmacist. There is never any hurry for them to service their customers they make you wait for ages just to get someone’s attention. Even when your prescription is ready they will call your name and disappear. If u dare to ask them something the replies are usually defensive and rude. They put special stickers in front of items that are the same price if you look at the back sticker or they will make the old price more and the. Say it’s on special when it’s not. Dishonest and rude people work here"

"Hlo miss Julin (manager) your way of talking to customers is not acceptable when customers being polite and brought their complaint to you to sort it out. You were telling them it is wastage of time to deal with customer how rude. You need to learn anytime and everytime you are dealing with customer is not wastage of time it is the time to gain customer’s trust and keep them forever. Your behaviour and words “ you can take it higher anywhere’’“was very awfull. Your postion shouldnt be in your mind to disrespect customer when they specially saying we dont want refund and no exchange and they can clearly see in your camera your product was ripped off . Thanks to all other staff and other supervisor being calm and polite thru out tge conversation."

"Thank you Rachelle for your awesome service…such a wonderful experience I had.I brought a lipstick on Wednesday evening unfortunately it was broken when I checked at home. I quickly went back at chemist warehouse and Rachelle you helped me there who escorted me with refund process with a beautiful smile, Customer service experience A+"