Subway,

579 Don Buck Road, Westgate, Auckland 0614

"It was disappointed to see the manager of this subway didn't have the sense to talk, I usually get my lunch through this subway and I had other lady and a guy serving me before. The manager refused me to use the bathroom because I wasnt a customer, they should look at the bank details first, I have bought things from there more times I have used their bathroom. Not going in there ever again."

"Awesome, two ladies doing fantastic job. Good customer service. She greeted me with a smile as we entered the store. Made my day."

"I am only reporting because this happened twice within a month period. So me and my co-worker came in around 1210HR 10th JULY, asked for sub of the day footlong size subbox choice. And the board clearly says $20.70 for the sub of the day subbox, my co-worker got asked by the male staff as staff discount because we were in a uniform(NZDF). And my co-worker paid $16.10, and when it comes to my turn to pay this lady who were serving me wearing glasses charged me $21.70. FYI, this happened again few weeks back while we were in uniform. If this happened only today, I would say she was either confused or not trained properly. But happened twice now within a month time period. I feel like she is either discriminating that I am Asian in the NZDF or just want to charge more for Asians??? I am not sure. Hopefully the branch manager or owner of the Westgate Subway investigate of what happened today and review of her actions. Because it is NOT professional and wrong that she kept denying her mistakes in front of everyone to me and my coworker that she was right and smirked at me when I looked at her and other two staffs helped us out for the correct pricing while she moved away from her own mistake."

"The 6 inch I bought was so fresh and well made I honestly went back in to get another one. The customer service was top notch. The lady who served me interacted well and smiled. The only downfall is that it is a small building with little room to eat in, but all in all the food and team there are both great."

"walked out of Universal branch after appauling service, 1st time at this brunch and what a difference, clean/busy/super friendly staff, made well and transcation went through without and hassle. thank you, you are now the store we will always go to"