Service Plus

Welcome to Service Plus, a premier establishment and point of interest located at Wellington, Thorndon Quay, 204 in New Zealand. At Service Plus, we offer a range of services to ensure the smooth functioning of your valuable technology.

Whether you prefer to deliver your product to us or take advantage of our convenient ePak or PlusPak enhanced courier solutions (fees may apply), we guarantee a quick and efficient start to your repair process. Throughout the repair, we will keep you updated with progress emails and texts, ensuring transparency and no surprises when it comes to costs (additional to the assessment fee). We believe in quoting you first, giving you peace of mind.

Once your repair is completed, you have the option to collect your product from our branches or have it conveniently sent back to you. We aim to make the process as easy as possible for you.

Service Plus has been a trusted name in the industry since 1994. Over the years, we have grown to become one of the largest independent IT and electronics service companies in New Zealand. Our relentless focus on quality and customer care has earned us endorsements from leading brands such as Apple, Lenovo, ASUS, Dynabook, BenQ, Beats Audio, and Philips. Additionally, we have the expertise to repair other brands and products, including HP, Dell, Acer laptops, desktops, tablets, electronics, and smartphones.

Working closely with reputable manufacturers and retailers, we understand the confusion that can arise regarding warranty coverage and responsibilities. While this article serves to provide information on these matters, please note that it is not a legally reviewed commentary and should not be considered as overriding manufacturers' or other parties' policies or the law. For definitive information, we recommend referring to resources such as the Consumer Guarantees Act, Fair Trading Act, manufacturers' warranty policies and information, and Consumer NZ.

When purchasing electronic products, we always recommend choosing reputable manufacturers and retailers. In our experience, these companies are more willing to assist their customers and offer superior service. At Service Plus, we proudly support the best brands in the business, ensuring top-notch service for our customers.

In New Zealand, the Consumer Guarantees Act (CGA) provides the base level of consumer rights when purchasing goods. It is important to note that the CGA applies to Consumers as defined by the law and may not cover purchases made under a business (non-Consumer) name. Additionally, the CGA does not apply to goods purchased overseas.

To make an enquiry or request our services, please fill in the provided form, and we will aim to respond within one working day. Kindly indicate your location, product, and serial number in the request details for a more efficient process.

At Service Plus, we specialize in repairing Apple iPhone, iMac, Macbook, Dynabook Toshiba, Lenovo, ASUS products, as well as HP, Acer, and Dell PCs. We are proud to be the trusted service provider for industry leaders such as Cyclone Computers, PB Technology, Harvey Norman, JB HiFi, Rev IT, The Warehouse Group, Lexel, and Noel Leeming.

With our unwavering commitment to excellent customer service and quality repairs, it is no wonder that Service Plus is the authorized repairer for New Zealand's leading electronics brands.

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