Quest Insurance
About the Business
Photos
Location & Phone number
3 Te Kehu Way, Mount Wellington, Auckland, New Zealand
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"You guys are awsome, thankyou Andrew for your support with the situation, highly recommend AAA+++"
"Absolute WORST insurance company ever. Don’t recommend these guys to anyone not even my worst enemy. No help from the caller take days to reply to an email. These guys need to be shut down for good!"
"When I bought this policy from the car dealer I called quest and specifically asked if the policy covered a new hybrid battery when needed. I was told yes. I was not given any fine details to read before purchasing just the main bullet points. Being the first time I’ve purchased insurance, that was my mistake. I later learned it does not cover a new hybrid battery unless it suddenly and unexpectedly stops working. Replacement after gradual deterioration due to age is not covered. Complete waste of $3000 and untrustworthy staff. On my recent customer service call to them I was told someone would get back to me the next day. 3 days later I’d still heard nothing from them. Don’t waste your money like I did."
"Terrible service. I had to wait six hours at the motorway exit to be towed—no clear information about any extra cost but forced to take decisions. I was suggested to leave my car keys, but they won't take the liability for it. And also, after five hours of waiting, they told me they didn't have tow trucks to help me—a joke. Very disappointed, frustrated and concerned. I won't recommend this to anybody in this stressful situation."
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