Southern Cross Brightside Hospital, Auckland
About the Business
Welcome to Southern Cross Brightside Hospital, located in the heart of Auckland, New Zealand. As a modern private surgical hospital, we are committed to providing high-quality healthcare services to our patients.
Originally established in the 1940s, Southern Cross Brightside Hospital underwent a complete rebuild in 2000 to meet modern, high-tech specifications. Today, we offer a wide range of surgical services and post-operative care to approximately 4,500 patients each year.
Our hospital features four state-of-the-art operating theaters, 43 in-patient beds, and 6 day stay chairs, ensuring that we can accommodate the needs of our patients. Each of our rooms for overnight stay is equipped with modern amenities, including an ensuite, television, telephone, refrigerator, radio, and tea/coffee making facilities. Some of our rooms even offer balcony or garden access, allowing for a peaceful and comfortable recovery.
At Brightside, we prioritize the well-being and comfort of our patients. Our professional nursing team is dedicated to providing a high standard of care during your stay. We also provide nourishing, quality meals for overnight patients and can accommodate special dietary requirements upon request.
For the convenience of our visitors, we offer on-site parking and can arrange meals for a reasonable charge if requested in advance. However, please note that due to Covid-19 precautions, visitors may be impacted, and we advise reviewing our Covid-19 page before planning a visit.
As a community-focused institution, Brightside Hospital is continuously developing its facilities and surgical services to meet the evolving needs of our patients. Our network also provides access to specialist consulting and healthcare facilities, with third-party health providers and services available on-site or through visiting arrangements.
For general health enquiries or concerns, we recommend contacting your admitting specialist, general practitioner, or local accident & emergency center by telephone.
To ensure a smooth admission process, you will receive a Southern Cross patient Admission Pack from your surgeon prior to your hospital procedure. These forms help our healthcare teams plan for your care and include important questions about your personal details, health history, special needs, and payment. Please complete all sections to enable us to meet your needs.
After reviewing your forms, we may contact you for additional information or request a pre-admission consultation. Please remember to bring your 'Agreement to Treatment Form' provided by your specialist when you come to the hospital.
For your convenience, we offer online Patient Admission and Patient Health Questionnaire forms. By completing these forms online, you can send your details directly to the hospital and request a copy for your reference. If you are not a New Zealand resident, there is a specific 'Acknowledgement Form: Non NZ Resident' that needs to be completed.
To ensure a safe recovery, we encourage you to read our Preventing Infection After Surgery brochure and watch our Staying Safe Before and After Surgery video.
Once you have completed the patient forms, you can scan or photograph them legibly and email them to the hospital or send them by post. If posting, please allow an additional 1-2 weeks for delivery.
Lastly, we want to emphasize that admission to the hospital for treatment puts you at a higher risk of blood clots. If you have any concerns or factors that may increase your risk, please discuss them with your GP or treating medical specialist.
We are dedicated to providing exceptional healthcare services at Southern Cross Brightside Hospital and look forward to serving you and your healthcare needs.
Photos
Location & Phone number
3 Brightside Road, Epsom, Auckland, New Zealand
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
11:00 AM - 8:00 PM
Reviews
"If I could add more stars I would. I had surgery two weeks ago and this has to be the best hospital I have ever been to. I have never had a surgery before and was very nervous but the nurses where so compassionate and lovely that all my worries went away. Once out of surgery the nurses had so much time for me. When I felt sick I would press the call button and they were in my room in what felt like two seconds. They helped me to the toilet when needed and just all around were there to help. If I ever need to have surgery again I would 1000000% chose Brightside. Thank you all for the best experience! P.S The food was amazing and there is free parking."
"3 night stay at Brightside DAA hip replacement. All staff are extremely professional, caring, polite, helpful and go out of their way to take care of your recovery. I've been in many private surgical hospitals: Ascot, Mercy, Braemar, SX Gillies, SX Hamilton and SX Rotorua. Brightside Hospital tops the list. All staff at Brightside should be very proud of what you all. A big thankyou. Paul"
"I had total knee replacement on the 11/11/2022 can’t fault this hospital from reception to the operating table. A big Thankyou to MR Kevin Karpik and Mr Willenson plus all nurses at this hospital.Any one who’s concerned about having an op you are in great hands here and you soon the great staff will have you right and home in no time 10 stars Gary M"
"Our son just had a major back operation at this hospital. The surgeons, nurses and other staff along with the after care could not have been better. A special thanks to Simon, Mark, and the theater staff who were involved in the operation and to the many nurses and staff who contributed to his speedy recovery. Fantastic effort by all and could not recommend more highly."
"Best hospital experience I have ever had! Every staff member from the woman who greeted me at reception and every nurse male and female were extremely kind and helpful. I did an overnight stay after an ankle operation and was a bit wary of staying overnight in a hospital. However, it was a decision I would not hesitate to make again at Brightside - amazing service and care."
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