Vero
About the Business
Welcome to Vero, a trusted institution located at 53 Fort Street, Auckland, New Zealand. As an establishment and point of interest, we are dedicated to providing exceptional insurance services to our valued customers.
At Vero, we understand the importance of protecting your personal assets. Whether it's your home, car, or valuable possessions, you can rely on us to ensure they are safeguarded against any unforeseen events. In light of recent large-scale weather events, we are experiencing high call volumes, and we encourage you to lodge your claims through our convenient Vero Online Claims portal.
If you're unsure whether you're getting the best value from your insurance, our knowledgeable brokers are available to discuss your options and find the most suitable coverage for your needs. We believe in offering comprehensive solutions that give you peace of mind.
For businesses, we offer the convenience of having all your insurance needs met in one place with Vero BusinessPlan. Our tailored plans are designed to protect your business from potential risks, and our dedicated team is ready to assist you every step of the way.
In the unfortunate event that things go wrong, rest assured that we will be there to put them right. Our commitment to customer satisfaction drives us to provide efficient and effective solutions, ensuring a smooth claims process.
If you're seeking a rewarding career in a great work environment, Vero could be the perfect place for you. We value our employees and offer opportunities for growth and development.
Reducing risk in your business is crucial, and our Vero Risk Profiler provides valuable statistics and guides specific to your industry. With this tool, you can gain insights into potential risks and learn how to mitigate them effectively.
In addition to our insurance services, we are proud to partner with Capital S.M.A.R.T, a revolutionary panel beating service that offers quick turnarounds and high-quality repairs. Within just four days, your vehicle can go from a ding to bling.
To stay informed and knowledgeable about insurance, visit our blog, where we provide helpful tips and thought-provoking posts. We aim to empower you to make informed decisions and get the most out of your insurance coverage.
At Vero, we prioritize your peace of mind and strive to exceed your expectations. Trust us to protect what matters most to you. Contact us today or visit our website for more information.
Photos
Location & Phone number
53 Fort Street, Auckland CBD, Auckland, New Zealand
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Nice lifts. Good toilets"
"Worst experience ever!!! Recommend by Tesla (couldn't stop wondering why?) no email reply, phone has never been answered by anybody except receptionist from main line, but after being transferred to the right department, absolutely nothing, I have tried in days!!! I blindly believed there's a reason why Tesla recommends this company that I have never heard of. But I was totally wrong. It's a very small team handling Tesla customer volume, just not capable. AA sort it out with me in 20 minutes. Everything got covered for my new car, glass roof, no problem. I don't even need to pay within 14 days after being covered! Fantastic."
"Terrible Experience! After being talked at via disclaimers and scripts and the avoidance of answering basic questions, I was then sent the disclaimers to read myself whilst on the call. I asked very standard and basic questions, after which another disclaimer was read to me as opposed to simply answering my questions. The WORST of it though, come during one of the verbal disclaimers I heard that they will not provide cover (but that’s ONLY for acts of god or severe weather events -fire/flooding etc) for the first 72 hours! When I enquired as to why, I was placed on hold for a third time while the agent consulted his underwriters. Upon return, he mentioned that if I could predict the weather ahead of time then there may be an option........ I suggested maybe worthwhile since it’s my first home, maybe I could take out the cover/policy at least 72 hours prior to settlement, hoping that my new home would then be covered......... Nope! Can’t do that either, as I don’t own the home Until settlement/taking possession! Moral of the story - You are personally liable for damages of the above mentioned points during the first 72 hours of ownership regardless of the fact you pay the premium for insurance coverage. I firmly believe that this policy (which I was informed, is set in place and government LAW), should be addressed as a matter of urgency. I would urge you to do your own research and NOT to take out a policy with this company regardless of their relationship with ANZ bank."
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