Lumino The Dentists | Support Office
About the Business
Welcome to Lumino The Dentists | Support Office, New Zealand's leading dental institution. With over 120 practices nationwide, we are the most recognized and trusted dentists in the country. Whether you're in Kaitaia or Invercargill, you're never too far away from a Lumino practice.
At Lumino, we believe in providing exceptional care with a big heart. Our dedicated clinicians and support teams are committed to helping others and giving back to the community. We prioritize ongoing professional development and invest in the latest technology to ensure our team stays at the top of their game.
But don't just take our word for it. Our patients have consistently praised us for our excellent service and friendly approach. One patient shared their experience of finding an affordable dentist online and being able to book an appointment immediately. Another patient mentioned how relieved they were to be treated in a warm, caring manner.
We are proud to introduce our talented team members who have recently joined Lumino. Dr Constance Browne has joined our Gore practice, while Dr Richard Murphy leads the team at Lumino Pearl. Dr Susie Kwon has become a valuable addition to Lumino The Terrace, and Dr Keith Harper is now part of our Auckland Central team.
We also take pride in our community outreach initiatives. Our Lumino Mobile Buses have been providing much-needed dental care to communities like Dargaville, where access to a permanent dentist has been limited. In just one week, we were able to see over 200 patients who had been without dental care for over a year.
Joining our Lumino family is Dr Zachary Norris, who brings his expertise to Lumino Red Beach. Dr Kylie Kelvin has also joined our teams at Lumino Knox and Lumino Pitt St. We are thrilled to have these talented professionals as part of our team.
Wherever you are in New Zealand, Lumino The Dentists | Support Office is here to provide you with exceptional dental care. Trust the dentists that more Kiwis rely on than any other. Book your appointment today and experience the Lumino difference.
Photos
Location & Phone number
29 Customs Street West, Auckland CBD, Auckland, New Zealand
Hours open
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"3 strikes: First was waiting 3 months for a refund after chasing this every 2 weeks and getting a different story. Eventually they just stopped replying. Second was getting a txt the evening before an appointment telling me it was cancelled and they will call to reschedule. Never got a call and when I called they said the next appointment was in 3 months time. Third and final, is trying to get in touch with someone to resolve this. Left messages with the practice, then call head office and they say they can't help and to call practice. They either don't care or have too much on, either way its not a pleasant experience dealing with Lumino and I'll be looking to change."
"They don't even deserve 1 star. They take money out of your account with no authorization, even when I told them face to face that I didn't want my plan renewed This has happend 2 times. No response to my emails no response on Facebook chat. Under no circumstances join lumino ."
"I have been trying to cancel my plan as I have moved overseas and had asked for the remaining balance to be charged to my account and then the plan be wound up. However, Lumino have advised that this is not a possibility and I'll need to contact a month before my plan renews again for another year. There are a number of other NZ-based companies that offer cancelling a plan early and then being charged the remaining balance so unsure why this is too difficult for Lumino."
"Called in to know if CBD branch has a certain service. The lady took my number and told me someone will call back. No one called"
"I have been told by my lumino dentist that I had to contact the Lumino head office as they could not be bothered with my enquiry. I have called 3 times and left several messages but no one will return calls even after being promised twice that they will. If you plan to go with Lumino I recommend that you don’t pay for a years services and get the saving. They have zero service and I am having to walk away without the services I have paid for."
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