Noel Leeming New Lynn

"Try reaching out regarding claim, this store not responding any of the claim stuff and also phone call. Worst management with this store. Even customer team try reach out to Manager of new lynn branch but manager also not responding to me and them. It’s been almost a month now and very disappointed and planning not to do business with noel leeming again due to this service."

"A bad shopping experience. I bought a mobile phone screen protector for $79 at this store, and after using it normally for just a week, it became heavily worn with numerous scratches. When I tried to return it, the salesperson said I cannot use wear and tear as a reason for returning it. Come on, I only used it for a week and this item was specifically designed to be resistant to wear and tear. Previously, I bought another $30 screen protector that didn't show any signs of scratching even after prolonged use. I thought that buying a more expensive one for $79 would be better but it turned out to be a scam. Anyway, they won't accept returns so they won't make any improvements for that product either. The screen protector I bought is Zagg InvisibleShield Glass Screen Protector XTR Apple iPhone 14 Pro Max($79.95). That was the most expensive one I could find at the store and it is not fit for purpose."

"Quite frankly I’m just disappointed. Can never get through to anyone over the phone. Apparently none of the staff is ever available to speak to you no matter what hour of the day you call them. You end up being transferred to the customer service department who try to contact the store and are always unable to. At one point I was welcomed to someone having their afternoon siesta (literally heard em snore!). Seems like the store people are eager to make a sale but the follow up service is pathetic."

"Jaimesh was quick and no dramas when sorting a small problem I had at this store. I'm very happy with the resolution presented and action taken by him, so these 5 stars are totally his."

"Disinterested Indian lady initially served me with reluctance when the people she was helping with a more expensive item said it was okay for her to help me, but she passed me on to Ian at the counter, and he was much more pleasant and helped me. PSA members, you get a good discount here, so don't forget to show your membership card!"