Rappaw Veterinary Care Paremata
About the Business
Welcome to Rappaw Veterinary Care Paremata, your trusted and reliable veterinary care provider in Porirua, New Zealand. Situated at 15 Paremata Crescent, our establishment is dedicated to ensuring the health and happiness of your beloved pets. We understand the importance of the human-pet bond, and our mission is to provide the best veterinary care possible so that you can fully enjoy this special connection.
At Rappaw Vets, we take pride in being BESTPRACTICE accredited clinics, making us the only two vet clinics in the entire Wellington and Porirua area with this prestigious recognition. Our experienced team is committed to delivering exceptional service and top-notch care to every furry patient that walks through our doors. With a reputation as the most popular practice in the north Wellington and Porirua region, we proudly serve nearly 20,000 pets each year.
Since 2002, we have been running our own highly successful Puppy Pre-School program. Over the years, hundreds of puppies have graduated from our program, going on to become well-behaved and happy pets. Our 4-week course is designed to provide essential training and socialization for your furry friend. Held in our all-weather classroom at our Rappaw Veterinary Care Plimmerton clinic, located at 18 Ulric Street, Plimmerton, each weekly one-hour class is a fun and educational experience for both puppies and their owners.
At Rappaw Veterinary Care Paremata, your pet's well-being is our top priority. Whether your furry companion needs routine vaccinations, dental care, surgery, or specialized treatments, our dedicated team is here to provide compassionate and professional care. We believe that every pet deserves a healthy and fulfilling life, and we are committed to helping you achieve that goal.
We invite you to explore our website to learn more about our services, meet our team, and discover valuable resources for pet care. If you have any questions or would like to schedule an appointment, please don't hesitate to contact us. Trust your pet's health to the experts at Rappaw Veterinary Care Paremata, where we treat your pets like family.
Photos
Location & Phone number
15 Paremata Crescent, Paremata, Porirua, Wellington 5024, New Zealand
Hours open
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
9:00 AM - 12:00 AM
Reviews
"SUCH A BAD CUSTOMER SERVICE! I have an appointment at 4:30pm but unlucky I’m stuck on the road and will be bit late for the appointment. I phoned the reception at 4:32pm and tell the lady sorry I’m late, I’m already on my way and about 2 mins away. And she is saying if you are not in within 2 mins we will unable to see you! I’m very shocked. So I’m trying to drive as fast as I can but unfortunately when I arrive is about 4:38pm and I’m keep saying sorry about th se late as the traffic is bad. Also I told her I phoned earlier. But she seems doesn’t care at all. she just say we are unable to see you today you need to re book! Nowadays is the customer service should like that?? She is not even just asking how urgent about my dog needs to be checked? Or what’s wrong with my dog?or maybe checking with the doctor is that still ok to check the dog? Nothing! She just keep repeating I’m 5mins late then unable to get seen by doctor. Everytime we had appointments over there never get seen by doctor on time and definitely wait more than 10mins every single time! What should we say ? We didn’t say anything as we understand that happens some case may take bit longer than usual. But why the customer don’t get same understanding? If I’m late for about 15mins or 20mins yes that’s too late. I called them 2mins pass my appointment time and respect them told them I’m on my way not far away. The reception staff just doesn’t care! I don’t think the customer service like this is acceptable! Very very bad experience!"
"Fabulous friendly staff. Who took great care of our cat and were happy to answer any questions we had."
"One of our cats has heart disease and every at Rappaw has been really kind and helpful in looking after her. They have provided different options of care so that we can make an informed decision on what's best. Thanks team!"
"Brilliant front desk staff who always make us and our dog feel very welcome. Vets are lovely and great professionals. We've had a few problems with our old boy but their care has seen him with a new lease of life. Thank you all so very much"
"My cat was booked in for vacation booster. I had to wait over a hour and watched other people come and go before me. Was told my cat that is 18 years old is classed as feisty. When I got in he was purring so much they couldn't hear is heartbeat. Haha."
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