Animal Referral Centre (ARC North)
About the Business
Photos
Location & Phone number
224 Albany Highway, Schnapper Rock, Auckland, New Zealand
Reviews
"ARC quality of care for our fur baby is fantastic. Great staff and facilities that assist with recuperation and rehabilitation. Highly recommend them."
"My dog Tank came in to ARC afterhours on a Friday night, with severe lacerations to both back legs, and a suspected broken front leg. We were put into a room immediately and barely had time to settle him before the nurse was back with pain relief.The staff were incredible, they were comforting, explained everything that was going on, and treated Tank with meticulous card. He was seen by a vet within the hour, xrayed, cleaned and stiched up.I left Tank there overnight, and the communication from ARC staff was incredible, at my request they phoned me twice with updates on his condition. The service and standard of care that Tank received was far greater than i have seen in any human hospital ever!If you animal has an emergency, i cannot recommend ARC more highly."
"Firstly - Top marks for quality of service. No complaints there. -1 star for taking another couple's cat before mine even though I got there first. Not sure why. Sick cat and I waited another 90 minutes to be seen. Irritating -1 star for the cost. $2k is an eye-watering charge for an overnight stay, a blood test, saline drip, and a course of anti-biotics -1 star for strongly recommending an additional $2k ultrasound without even trying the antibiotic first. Luckily for me I declined and the antibiotic did the trick in short order So go there if you are desperate and no-one else can take you. But be prepared to have your bank account cleaned out. Wish I'd read the reviews first."
"The most amazing experience. Once I got over the $ shock, everything was great. All staff so caring. Explain all the processes with our fur baby Harley. Parking is an issue so plan early."
"I couldn’t thank the team at ARC enough! My dog Cairo had to be taken in for kidney issues and ARC was so efficient with everything and had amazing communication keeping me updated with everything they were doing and how he was going. Thank you guys for taking amazing care of my boy ❤️"
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