Dollar Insurance

Welcome to Dollar Insurance, a trusted institution located in Wellington, New Zealand. As an establishment and point of interest, we prioritize the privacy and security of our customers' personal information.

When you provide your personal information to Dollar Insurance, you are agreeing to let us use it for the purposes outlined in your Policy or as indicated during the application process. We adhere to the obligations set out in the Privacy Act 2020 and Health Information Privacy Code 2020.

In addition to collecting information during the application process, we may also gather data when you use our website to obtain a quote or request information about our products and services. It is important to note that if we cannot collect the necessary information to process a sale or assess a claim, it may result in the rejection of the sale or claim.

We may utilize your personal information for other lawful purposes related to the services we provide, or as allowed or required by law. Furthermore, we may share your personal information with third parties if it is permitted by law or necessary to fulfill the aforementioned purposes.

Rest assured that your information is stored on secure servers located in controlled locations in New Zealand and New Zealand. If we utilize cloud-based services, we take all reasonable measures to ensure the protection of your information from loss, unauthorized access, use, modification, or disclosure. We regularly review our technology to stay up-to-date with potential security threats.

To maintain the confidentiality of your personal information, any third-party entities that require access to it are bound by strict confidentiality agreements.

We retain your personal information only for as long as it is necessary to provide you with insurance services or fulfill any legislative requirements. Therefore, it may be necessary for us to keep some of your personal information even after you are no longer our customer.

If you wish to access or correct the personal information we hold about you, you have the right to request a copy. You can do this by contacting us through phone, email, or mail, using the provided contact details. Before disclosing the information, we will verify your identity to ensure proper authorization.

In certain circumstances, we may be permitted to withhold personal information, such as when it is commercially sensitive or legally privileged. If we decide to withhold information, we will provide an explanation. If you disagree with our decision, you can follow the steps outlined below to challenge it.

Please note that a reasonable fee may be charged to cover the costs associated with processing your request, including compiling, printing, or couriering the information. We will inform you in advance if a fee will be applied.

If you believe any of the information we hold about you is inaccurate, you can request a correction by updating your DollarHub account, contacting us through phone or email. If we are unable to correct the information, we will explain the reasons and offer the option to attach a "statement of correction" to the information.

For any further inquiries or complaints, our dedicated team is here to assist you promptly. If you are unsatisfied with our response, you have the option to escalate the matter to the Office of the Privacy Commissioner, whose contact details are provided below.

At Dollar Insurance, we operate in accordance with the Privacy Act 2020 and The Health Information Privacy Code 2020. Our commitment to privacy and security is upheld by Momentum Life Limited, trading as Dollar Insurance, located at Level 7, Tower 1, 205 Queen Street, Auckland 1010.

We value our customers and prospective customers, and we strive to provide a seamless experience while protecting your sensitive information. Sensitive information may include details about your health, medical history, occupation, racial or ethnic origin, financial status, and more. We handle such information in accordance with the law and use it primarily for life insurance applications and claims management.

Thank you for choosing Dollar Insurance. We are here to serve you and ensure the utmost protection of your personal information.