Asteron Life
About the Business
Welcome to Asteron Life, located at 55 Featherston Street, Wellington, New Zealand. As an established insurance agency and point of interest, we are committed to helping our customers build bright futures and protect what matters most.
At Asteron Life, we understand that unexpected events such as extreme weather can cause financial hardship. That's why we're here to support you during these challenging times. Whether you're experiencing difficulties due to recent extreme weather or any other circumstances, our team is ready to assist you.
We are proud recipients of the Excellence in Workplace Diversity and Inclusion award at the 2019 New Zealand Insurance Industry Awards, reflecting our commitment to creating an inclusive and diverse environment for our staff and customers.
To provide you with a seamless experience, we offer quick and convenient online services. However, if you prefer a more personal touch, our dedicated team is just a phone call away. Reach us at 0800 737 101 between 8.30 am and 5 pm, Monday to Friday, and we'll take care of your needs.
If you need to make a claim, our efficient process ensures that your claim will be processed as soon as possible. We understand that knowing the details of your coverage is essential, which is why we provide information about the type of cover, the amount you have, and your premiums.
Updating your personal details has never been easier. With our user-friendly online platform, you can effortlessly make any necessary changes to your information.
At Asteron Life, we offer a range of cover types that can be tailored to your specific needs. Whether you're looking for life cover to protect your loved ones, trauma cover to provide financial support during a major health issue, or income protection cover to help you pay your bills when you're unable to work, we have the right solution for you. Additionally, we also provide cover options for your business, ensuring that you can focus on celebrating life while we take care of your insurance needs.
We understand that navigating the world of insurance can be overwhelming. That's why we highly recommend seeking the advice of our expert advisers. They will provide you with impartial and invaluable guidance, helping you identify the products that align with your priorities and assisting you throughout the claims process.
At Asteron Life, we are committed to supporting you through life's uncertainties. With our comprehensive range of insurance solutions and exceptional customer service, you can have peace of mind knowing that you and your loved ones are protected.
Photos
Location & Phone number
55 Featherston Street, Pipitea, Wellington, New Zealand
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Got my issue sorted quickly after trying to navigate the process and a favourable result for myself."
"We pay over $500 a month life insurance for my husband and asked it to be reviewed a year ago ….they are still ignoring us. We’ve had all the GP checks done and our broker says they can’t get in touch with Asteron coz they’re backed up! We can’t afford to keep this up. We rang a diff line to discuss increasing and they answered straight away. Go figure. So dodgey."
"Such bad service I gave up and went to another insurer. No one would call me back or help me with my policy despite many calls to them over 5 months. I had been with them for 10 years."
"I had called asteron the other week to change payment dates which the customer service person agreed upon only to have the payment withdrawn before the agreed date then rang again and had to tell the next customer service person how to do there job and explained the previous call i had made. I made the agreed payment this week only to find they had withdrawn from my account yet again causing me alot of grief and account fees. Would not recommend to anyone as they clearly cant communicate or do there job properly"
"Efficient and clear cut with their information. Mike O'Sullivan has always been helpful and professional in his advice, and Asteron have been great to deal with"
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