Hannahs

"Zero starts is actually more accurate This is the worst shoe store I’ve ever seen I’m just never ever coming back I ordered boots online and went to the store to try it, it didn’t fit properly, the Color was not quite what I imagined either so I didn’t liked it and requested for the cancellation. The salesperson told me I had to come back next day for that. I said that was not necessary because it’s an online order so we’re supposed to cancel it straight away. She said she needed the manager for that and advised I’d have to come back next day. I said that was fine and called next day. I’m lucky I haven’t just showed up because whoever picked the phone told me the manger took a day off. I have already messaged them about this and no one answers me. This is so non sense! How hard is to cancel something I haven’t even picked up yet! Seriously not worth going there at all"

"Terrible service - assistant barely registered we were there and never offered to measure my daughters feet or find the correct size, we were left to our own devices. The assistant near us threw a box of shoes on the floor - so weird! The selection has also gone downhill - no Clark’s anymore which were great school shoes. Will stick to future feet - a much more pleasant experience."

"Number one shoes is doing well because it is one of the few large group of footwears in N.Z. Brought 2 pair of shoes purchased from online trying to do "EASY to return". The Indian looking lady with glasses at counter couldn't get me until she finished doing something on her phone. That is something I was told never to do as a CSR. Great impression. She asked me many questions with a tone as if I committed a crime wanting to return. The question was do you have a LAYbuy pocket...?I did some other return at Number one shoes at Albany outside of mall and James did all return without any hassels. Renuek was the name of the shop attendant. I feel sorry for myself ,Renuek and Numbershoes and fellow New Zealand shoppers who have to bear with an almost monopoly with poor customer service and assistant across this store at Gelnfield Mall."

"A decent sized Hannahs store in Glenfield mall. A large variety of footwear is available and in stock at most times. The staff and the store manager are very nice and helpful. When we had to buy stuff from here, she went above and beyond her duty to ensure that we get the right product. Online orders are accepted and can by picked up in store here. The prices are on the higher side at times but one can easily find a good bargain in sales and discount days throughout the year."

"A great selection of stock, styles and prices. Staff were friendly and very willing to bring the requested size out to assist trial fittings, and help in making a selection. Thus shop is always clean clean and tidy with a great range on display at all times."