Novo Shoes
About the Business
Welcome to Novo Shoes, your go-to shoe store in Auckland, New Zealand! Located on Bentley Avenue, number 99, Novo Shoes is a well-established and highly regarded institution that caters to all your footwear needs.
As a point of interest in the area, Novo Shoes stands out with its vast selection of trendy and fashionable shoes for men, women, and children. Whether you're looking for the perfect pair of heels to complete a glamorous outfit, comfortable and stylish sneakers for your daily adventures, or adorable shoes for the little ones, Novo Shoes has got you covered.
Step into our store and be greeted by a warm and inviting atmosphere, where our friendly and knowledgeable staff are always ready to assist you. Our team is passionate about shoes and understands the importance of finding the perfect fit and style for each individual. With their expertise, they can guide you through our extensive range of brands, designs, and sizes to help you find the ideal pair that matches your taste and requirements.
At Novo Shoes, we believe that quality shouldn't come at a high price. That's why we offer affordable footwear options without compromising on style or durability. From well-known international brands to our own exclusive collections, we ensure that every pair of shoes meets our high standards of craftsmanship and comfort.
As a shoe store that values customer satisfaction, Novo Shoes offers a hassle-free shopping experience. Our spacious store layout allows you to browse through our diverse range of shoes at your own pace, while our helpful staff are always available to provide personalized recommendations and assistance.
Whether you're a fashion-forward individual or simply looking for comfortable everyday shoes, Novo Shoes has something for everyone. We understand that shoes are not just a necessity but also a reflection of your unique personality and style. That's why we continuously update our collections to stay on top of the latest fashion trends, ensuring that you have access to the hottest designs and styles.
Visit Novo Shoes today and experience the joy of finding your perfect pair of shoes. Our establishment is not just a shoe store; it's a destination for footwear enthusiasts. We pride ourselves on being a point of interest in Auckland, where customers can indulge in the pleasure of shopping for quality shoes in a welcoming and vibrant environment.
Photos
Location & Phone number
99 Bentley Avenue, Glenfield, Auckland, New Zealand
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:30 PM
Reviews
"Terrible service! Ordered online as they seemed to have an easy returns policy (/and I don’t live locally). Big mistake! Still waiting for my refund, shoes have been received back at the store and I have received no confirmation and refund has not been processed. Have tried contacting and had no response"
"Loved the shoes as we brought x8 pairs which are gorgeous, but absolutely terrible customer service so disappointing!!! Next time I’ll go to another outlet hopefully they have better service!"
"Terrible customer service. I have been waiting over 3 months for them to process an exchange for an online order. I called many times but the manager was apparently never around. A lot of back and forth in the beginning when all I wanted was a confirmation that the return was processed as the girl in the store seemed confused. Ive never experienced this kind of incompetency before. I'm lost for the words I have to describe my experience here. UPDATE: It has now been 3 MONTHS and I still have not received any updates on my exchange order. I doubt after all this time they even have the style in stock."
"The range of shoes is great but the staff were not flash. Might have been better if the manager actually helped her staff"
"Had to return a pair of shoes for being faulty (hence 4*). If I was rating on customer service alone, I’d give 5*. Jiulia was lovely to deal with - calm, collected and polite. She managed the situation flawlessly and in a timely manner."
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