NAB
About the Business
Welcome to NAB, your trusted institution for all your banking needs in Western Australia, specifically in the City of Rockingham. As a comprehensive financial institution, we offer a range of services including ATMs, banking facilities, and personalized financial solutions.
At NAB, we understand the importance of convenience and accessibility in today's fast-paced world. That's why we provide our customers with the option to perform simple banking tasks through our user-friendly NAB mobile app or via Internet Banking. With our secure online platforms, you can easily manage your money anytime, anywhere.
To locate your nearest branch, simply search for your preferred branch name under 'Find a Location' on our webpage. Our interactive map will guide you to the branch, and the current opening hours will be displayed. Additionally, NAB customers, both personal and business, can also carry out banking tasks at Australia Post outlets, making it even more convenient for you.
We understand that public holidays and closures can impact your banking experience. To stay informed about any changes in trading hours, including public holidays, select your State/Territory or enter the branch name in the search box on our webpage.
As the banking landscape evolves, we are continuously adapting to meet the changing needs of our customers. To ensure a seamless transition, we have made the difficult decision to close some of our less visited branches. However, we are committed to providing you with all the necessary information and support during this process. You can find details about the branch closures below, including fact sheets that offer more information about alternative banking options with NAB.
If you prefer to bank online, over the phone, or through video conference, we offer simple online banking guides to help you navigate our platforms using your smartphone, tablet, or desktop computer.
Please note that when accessing certain external sites, you will be redirected from NAB's webpage. While we strive to provide you with a seamless experience, NAB does not accept responsibility for the operation of these external websites.
At NAB, we are dedicated to serving our customers with excellence and ensuring your financial well-being. Whether you need assistance with everyday banking, loans, investments, or financial planning, our team of professionals is here to support you every step of the way.
Photos
Hours open
Monday:
9:30 AM - 4:00 PM
Tuesday:
9:30 AM - 4:00 PM
Wednesday:
9:30 AM - 4:00 PM
Thursday:
9:30 AM - 4:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Made an appointment 3 weeks ago for 1pm to open an account and was told the appointment was for 9.30 and I had missed it. Absolutely useless and no care to rectify their mistake."
"1 star is way too generous. The customer service here is lacking. Went in on a Friday afternoon. There’s 2 counters but only 1 teller & he was already attending to another customer. The other 2 tellers were floating around doing nothing. There was a queue that they chose to ignore & do whatever they though was important. Get your act together NAB."
"Deserved 0 star,very bad experienced today went to bank ,lady in counter no costumer service,no smile in their faces they look grumpy,and my son atm got stucked in machine and the lady who served me very rude and dont want to return the card as medicare not enough to show as a proof ,who walk around in shop with birth certificate and passport in their bag ,not my fault that there machine took the card and also they even accept my sons medicare when I opened the account now they refused not enough just to get the card back ,makes me angry as she kinda blamed me for it will I changed my mind now my 3kids and I will open account somewhere else."
"Tried to transfer money internationally through NAB rockingham Branch. rockingham branch lost my $85k, lodged an investigation that was guaranteed to take x2 days which I had to pay for. Branch manager never got back to me! Money is still MIA. Lack of empathy towards individuals hard earned money… international business deal falling through due to balls up. Very unprofessional branch and bank. Better off with another bank!! Do not recommend using NAB"
"The staff are great but the service of the bank is absolutely appalling. I have been in the que for 1 hour to get change for our business. So my business has to suffer due to being incorrectly staffed. Considering the royal commission looked into service of banks and it showed they put profits before service you would have thought they would try a bit more now. I would not recommended being a NAB customer unless you never need human interaction. Not impressed"
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