Challenger Ford,

10 Smeaton Way, Rockingham WA 6168

"Had my new Ranger in for a service today and couldn’t be happier. I called Troy last week after ringing another local dealer and told they couldn’t look at my car till early August. I felt fobbed off given it wasn’t a major service; they didn’t want to know me. So I gave challenger a call and spoke to Troy who booked me in on the following Monday. I arrived and Troy greeted me and immediately picked up on a suspension squeak that recently started, and he ensured that it was rectified before it came out of the workshop not to mention had my car cleaned for me too. It’s those small things, that set dealers apart from one another and as a result you’ve now got my business. Thanks again!"

"I have bought three cars from Challenger Ford, the last one picked up in June 23. Mike Ainslee is a pleasure to deal with and made the complete purchase experience a breeze. Excessive lead times on new cars are not the fault of the dealer but the team at Challenger went above and beyond to get my Raptor out to me as quick as possible once it had arrived from the Factory - even fitting a Sports Bar I had supplied them. Top work!"

"Very helpful staff and nice facilities. We were able to test drive an Everest when we arrived which followed on with an order and subsequent purchase. All the team members were helpful and very informative."

"Dropped off a vehicle for a recall job and arranged to be taken to the station in the courtesy vehicle. If there is going to be a delay of over an hour it would be very much appreciated if this could be communicated to your customers before they wait. This delay resulted in me missing a train, then the connection for a bus that runs only occasionally meaning I needed to catch alternative busses and a 550m walk uphill and as I am injured using crutches and carrying a bag it wasn't just inconvenient but painful and exhausting. If I had known there was a delay alternative arrangements could have been made. Very disappointed in the service."

"I sent my vehicle in for a service a week early! (Embarrassing) Ford accepted my vehicle anyway and performed the service as if I didn't make their lives harder. I am very grateful, thank you to the service team."