Hanrob Pet Hotels Darwin 16 Larkin Avenue, Eaton, Northern Territory 0820

"We have used the flight transfers and boarding twice now for our dog, and the service is absolutely fantastic. The staff are wonderful, so helpful and friendly. They give you a courtesy call you once they have your pet settled in, and this last visit the lovely manager Daniel even sent me photos! Such a beautiful extra touch, especially when you're anxious about your furry friend after a long flight. They also had a little "report card" with notes about how your pet has been travelling during the visit! What a fabulous thing! You can really tell that the staff are passionate about what they do. The flight transfers have always been absolutely seamless as well. I cannot recommend Hanrob Pet Hotel highly enough. Thank you Daniel and team and well done on building such a wonderful, caring business."

"We are so grateful for the wonderful care that your team provided to Rosie and Patches during their stay. This was the first time they had been away from home and us for an extended time and you all put our mind at ease when we were uncertain. The pictures were a wonderful addition and we loved seeing them and could tell they were so cared for. They both looked like they were having fun. We would have no hesitation in leaving them with your team for an extended period again. We can tell each and everyone of you really enjoy your job and you all have so much love for the dogs in your care. Rosie and Patches will be continuing on with doggy day care as they have made great friends and enjoy being with your fantastic staff."

"I was very nervous and cautious to leave my little guy at a place he wasn’t familiar with and that had lots of new faces. The nervous feeling, I had quickly disappeared. I instantly felt good about leaving my dog (Wally) with the team at Hanrob from the minute I walked through the door being greeted by a team with friendly faces and enthusiasm. I particularly enjoyed the daily posts on the Facebook page these would help ease myself seeing him happy playing and interacting with others. The service is well equipped with plenty of toys… as my dog is a toy specialist, he was very pleased about this. On pick up Wally was happy to see me, but I could tell he was very loved and well looked after by the team as he walked around getting last cuddles and pats. The team were always happy to respond to any questions I had and were very prompt in the email responses. I know for sure that the team at Hanrob are kind, passionate and caring, I will definitely be bringing my Wally boy back for future stays. Thank you to all the team at Hanrob for your kindness, Wally I know treasured his time as he hasn’t dropped that green toy from his mouth since we got home!"

"I have had the best experience with Hanrob Darwin. My boy, a wolfhound cross has medical issues. He is a beautiful boy who needs meds to survive. At two other kennels he had to be rushed to the vet for extended stay because the kennels did not listen to nor read my written instructions. I was cautious when I booked him with Hanrob. From the outset I was made to feel comfortable. They listened, they made notes and when they picked the boy up i was instantly impressed with the professionalism displayed by their manager Mr Lay. He put me at ease. Whilst away I received photographs and updates and for the first time in a long time I believed my vet wouldn’t be booking her holiday after I get back I cannot recommend Hanrob Darwin enough. I have found my forever kennel for the boy. I was concerned that he wouldn’t want to come home he was so happy WELL DONE MR LAY AND YOUR MAGNIFICENT STAFF the boy will definitely be back when I have to travel"

"Being an exceedingly fussy dog parent, I can honestly say I’m always thoroughly satisfied and comfortable with the care my hounds receive at both daycare and on extended stays. The whole team is fantastic, but a special shout out to Danny & Jordana who go above and beyond. Thank you so much for taking good care of my cherished pups! Miriam Dabbs."