Elsey on Parap Serviced Apartments 33 Parap Road, Parap, Northern Territory 0820

"We loved this accommodation in Parap, a lovely part of Darwin. Instructions on how to enter the appartement were very clear. The appartement was clean, bright and big. The location of Elsey on Parap is AMAZING! On Saturday morning the famous Parap Village Market is from 8 am till 2 pm and this is where all the locals go. Then on Sunday the famous Mindil Beach Sunset Market is close by the appartement as well, which is where half of Darwin goes at sunset. And finally, a local at Darwin airport suggested we have dinner at Darwin Trailer Boat Club as it has the best sunsets in Darwin. And that happened to be a 6 minute walk from Elsey on Parap. Would definitely recommend this to anyone visiting Darwin."

"This apartment has been the cleanest I have ever stayed in. The reception Michelle is wonderful and extremely helpful and welcoming. Beautiful apartment quiet, gorgeous pool, all amenities available and everything you need is directly opposite re: food newsagent bakery etc. Best place ever and will definitely stay here again. Thank You Michelle from Rose and Charlie"

"In great location but Michelle Graham the manager was so so rude and condescending. If nothing goes wrong, then the stay would be fine. But if it does and you need to deal with Michelle, avoid at all cost."

"Location was excellent and had everything you needed. Would suggest avoiding Room 7 as the air conditioner shuts off at the middle of the night - hope this gets fixed because otherwise room is very hot. The reason that this is given 1-star is due to how the manager, Michelle Graham, handled our feedback when we checked out. If we did not have any dealings with her, would have given this place a 5-star. Further details below if anyone wants to continue reading. We provided feedback to her in relation to our disappointing experience upon finding a dirty rag on our pillowcase when we checked in, and our air con stopped working in the middle of the night for our last two nights in a row. Unfortunately, she was defensive, unprofessional and responded with sarcastic comments. She gaslighted us by saying things like, ‘have you never had mistakes happen before?’ ‘What would you like me to to, it happened at the middle of the night’ ‘we already changed your pillowcases what more do you want’ ‘if you had told me, I would have gotten it fixed. I had no control with the air con breaking’. These comments likened to those of a petulant child, not an experienced manager in a customer facing role. I honestly think that Michelle just had a bad day that morning since she looks experienced, but still unacceptable given that it is her job to deal with both positive and negative feedback."