Zambrero Launceston 222-224 York Street, Launceston, Tasmania 7250

"I come here often. I get a plain quesidilla (don't know if I'm spelling that right lol) and my two recent experiences have been terrible. The first time, I ordered in store. I got the stack and it was very unusually sticky and all the chicken and cheese were in the middle. This meant that I couldn't get to the actual flavour until I ate the 1-2 cm rim with NOTHING INSIDE. The second time I got a quesidilla through the drive through. And they covered the middle and bottom parts with SO MUCH CHEESE. The bottom stuck to the container and I couldn't get it off. This place has gone completely downhill."

"Waited 10 minutes in drive thru tonight before someone answered - so long that cars at the end started reversing out and leaving. I constantly have issues with this particular store, have contacted management multiple times with no response. Asked and confirmed no onion or corn salsa, arrive home and there’s onion and corn salsa. Paid for and confirmed a side of guacamole and sour cream, arrive home and there’s no guacamole or sour cream. Price rise up to $12.40 for quesadillas but virtually nothing inside? Waited nearly 25 minutes all up, for an order I didn’t ask for with things I did ask and pay for missing. You need to go in to get what you want which defeats the whole purpose of drive thru."

"So I went through the drive through at Zambrero York St. The girl I spoke to to order sounded distracted and I could hear people laughing in the background so as I would say something there would be a huge gap before she would respond. Then I waited about ten minutes for the guy in from tof me to get his order, which looked to be only a small bowl. Then I waited a further 10-15 minutes for my food which was only a small burrito. The store did not look busy. Now the food, the meat and corn salsa where great as usual 10/10. BUT the rice was almost completely raw in parts, it felt like it had maybe been soaked in water, not cooked, it didn't even look particially cooked. I thought they had forgotten the sourcream because I didn't taste any until the bottom maybe 3-4 centimetres of the burrito. And there was ALOT of the white bitter parts of the lettuce and not much actual leaf. It was put together so poorly it spilled a little when I opened it and the foil covering was so poorly done also that when it was handed to me it started unwrapping. The girl who served me at the window didn't even look at me, say hello, nothing, she spoke to the floor when she said how much it was and I barely heard her. Is the entire building filled with trainees?? Because this would be the only even slightly acceptable reason. I've been through this drive through before, the first time was perfect no problems. The second time I asked for ONLY corn salsa and no jalapenos but got the lot anyway. This time I stupidly thought I'd give it another go and just let me say, I will never use it again cause my lunch today was GROSS"

"I would give zero rating to these stores staff. If you want your food stuffed up and get wrong food n uncooked rice go there. If you want to waste your money then go there. Despite repeating my order few times they made my burrito wrong both the time, I paid extra money to get more items added but instead I barely got anything. So then I went inside to order so that I could see what they are adding but there was no food items or ingredients at all in their shelves it was all taken away. Worst worst worst worst experience DONT GO TO THIS PLACE EVER, THIS PLACE IS A JOKE AND YOUNG KIDS WORKING THERE DO NOT CARE, THEY JUST KNOW TO DUMP ANYTHING AND ROLL IT."

"Oh boy, it was a struggle finding an open Mexican eatery at quarter to four in the afternoon on the Frist Friday after the new year here at Launceston. But I can tell you without hesitation that Zambrero exceeded beyond expectations. The restaurant itself is very spacious and offers ample seating. The place was cooled to a comfy 20s which was perfect on the day we went. Service delivery by the staff was exceptional. Brittany fulfilled my order of Nachos professionally, carrying out my specifications while offering great suggestions of toppings and heating method. She was very personable and quick about things and before I knew it the order was all done and I pretty much scoffed the meal down. The ingredients were crisp and fresh. Loved the crunch of the tortilla chips and tomato salsa. Guacamole was fresh and the melted cheese delectable. One serving wasn't enough as I enjoyed my experience so much so I actually ordered an additional order of the very same bowl of Nachos. This time served by Curtis who was friendly, efficient and professional. Great service delivery and scoffed the second bowl down in minutes. If you want your tex mex craving sated and experience a Subway-level of customisation and ingredient freshness (actually think Zambrero is better) then look to further than Zambrero Launceston. You will not be disappointed."