Commonwealth Bank Castletown Branch
About the Business
Welcome to Commonwealth Bank Castletown Branch, conveniently located at Hyde Park on Kings Road. As a leading bank in Australia, we offer a wide range of financial products and services to meet all your banking needs.
Whether you're an individual looking for personal banking solutions or a business owner seeking expert advice, our experienced team is here to assist you. From everyday banking to home loans, credit cards, and insurance, we have the right products tailored to your requirements.
At Commonwealth Bank Castletown Branch, we understand the importance of accessibility. That's why we offer greater banking access through our Bank@Post service, available at participating Post Offices. This means you can conveniently manage your finances even if you're not near our branch.
For travelers, we provide Travel Money Card services and International Money Transfers (IMTs) at all our branches. So whether you're planning a vacation or need to send money overseas, we have you covered.
When visiting our branch, please make sure to bring a valid passport or a current Australian or New Zealand driver's license. If you don't have either of these, don't worry, we accept other forms of identification as well. You can find more information on our individual customer identification checklist.
At Commonwealth Bank Castletown Branch, we are committed to providing you with exceptional service and personalized solutions to help you achieve your financial goals. Visit us today and experience the convenience and expertise that sets us apart as a trusted financial institution.
Photos
Location & Phone number
Kings Road, Hyde Park, Queensland 4812, Australia
Hours open
Monday:
9:30 AM - 4:00 PM
Tuesday:
9:30 AM - 4:00 PM
Wednesday:
9:30 AM - 4:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Not worthy of a star won't answer the phone"
"Wonderful branch. I was assisting my elderly neighbour with his banking today and was served by Lance. He was so patient and helpful. His service and advice for my neighbour, with regard to his current and future banking requirements was much appreciated."
"Zero stars! This bank is useless, avoid if you can. My teenage son is trying to access his savings account that he's had since he was 6 now that he has a job. They cut off his NetBank access and we were advised that since he had turned 14 he has to go into branch with ID. We did that, went into the Castletown branch in Townsville, waited almost 2 hours to be served to get it sorted. Got home, could log in but account missing. Several phone calls and almost 3 months later, attempted to call again to sort it out today and was told there is no record of his ID being sighted or signing paperwork to be able to transact from this account, yet they have a record of him going into the branch that day. So we have to go in yet again so they can incompetently attempt at resolving this mess. Absolutely hopeless, he's since opened an account with NAB and as soon as he has access to his money that he has every right to, we'll be closing this account. They are withholding his savings and sending us in circles."
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