Alive Pharmacy Warehouse Smithfield Doctors

"Doctor puts me on a permanent medication but refuses to tell me of the awful side affects. But he insisted on explaining how my previous doctor's medication isn't appropriate for me even though it was working very well(no complaints about any side affects). This new doctor knows me from only one consultation but puts me on a drug that is just wrong......he argues with me when I said that I had problems when having a drug like this before and lied to me about their won't be any concern with it. He wouldn't tell me about ejaculatory disorder, diarrhea, nausea, constipation , decreased libido, and many more unpleasant side affects......I would have thought it would be important to share this information, but he had no interest. It's ridiculous that a doctor would have so little concern about the my well being. Had no respect for my previous history with my previous doctors. No respect of what I shared with him. He didn't care about the consequences of his actions. Just gave me a lecture and a prescription for this awful drug. Every doctor that I have dealt with before my experience at "Alive", have been very supportive of my well being. I love all my doctors. This doctor took my money and gave me this awful drug with no consideration of the obvious serious side effects, he's lies and said there isn't concern of the side efffects. I told this new doctor of the issues I had with a previous medication, he didn't even check which one I had before. This "new" medication" was indeed the same bad drug that I had been on earlier. It was weird how forceful he was that i should take this drug, Why did he hide the side effects from me? Is that ethical? Why so forceful? Why so condescending towards all my previous doctors? Why so inconsiderate to my actual feelings and well being? Not a very intelligent doctor nor caring. and clearly not a person to trust. I can't name this doctor so I guess this review will reflect poorly on all his fellow doctors in the same medical centre. He's a liar"

"This is the chemist I get taken to regularly. Very well stocked, the pharmacist is so helpful & price are very reasonable."

"Had the worst customer service at this chemist today ( Saturday 3rd June around 1pm) by the lady serving at the counter. She was extremely abrupt when I had no idea about an e-prescription. She snapped at me in an unfriendly tone and a stern face to “ scan it”. I held it up to the scanner after looking around trying to figure out where said scanner was. She snapped again” you have to click on it first. Oh, I followed instruction when she heard the bell chime at the front counter. Without excusing herself she muttered under her breath and rolled her eyes and stomped off to the front counter. Leaving me wondering if my script was being processed or not. On the upside the chemist himself was lovely and extremely efficient."

"I’ve always found this pharmacy to be very professional and the service is helpful and knowledgeable. If it’s a flu shot or a covid booster they have them, and easy to book an appointment on the web. With a phone call one can check if a walk-in appointment is available ! Definitely recommend"

"I urgently needed some syringes today for my feeding tube to save myself a trip to the ER. I called several pharmacies in Cairns and nobody stocks them. I asked my regular pharmacy to order them in for me but they forgot and hung up on me. A lovely lady from Calanna Pharmacy recommended Alive Warehouse in Smithfield as she said they stock more medical devices than any other pharmacy in Cairns. Not only did they have everything I needed in stock but the pharmacist came out from behind the counter to help me pick out some other products that I needed but was very confused about. He was genuinely lovely as was Kai on the register. I’ll be swapping over to this pharmacy for all of my scripts moving forward. They have an amazing range of products. They stock items that I usually have to order online as nobody else in Cairns seems to have them. The store is so tidy and quiet and is a very pleasant place to be. I’m happy to be a new customer. Thank you"