Pawfection 1 Queen Street, Berry, New South Wales 2535
About the Business
Welcome to Pawfection, a premier establishment and a true point of interest for all pet lovers in Berry, Australia. Located on Queen Street, Pawfection is a haven for pets and their owners alike.
At Pawfection, we pride ourselves on being more than just a pet grooming salon. We offer a wide range of services and facilities that cater to the unique needs of your furry friends. Whether you have a playful pup, a curious cat, or a small critter, we have everything you need to ensure their health, happiness, and overall well-being.
Our highly trained and experienced team of pet care professionals are passionate about animals and dedicated to providing the highest quality of care. From grooming services such as bathing, haircuts, and nail trims to specialized treatments like flea and tick control, we have your pet's grooming needs covered.
But Pawfection is not just about grooming. We understand that pets need socialization, exercise, and mental stimulation to thrive. That's why we offer daycare services where your pet can enjoy supervised playtime, interact with other animals, and receive plenty of love and attention.
For those times when you need to be away, we also provide overnight boarding facilities. Rest assured that your pet will be in safe hands, with comfortable accommodations, regular exercise, and personalized care.
At Pawfection, we prioritize the health and well-being of your pet. That's why we stock a wide range of premium pet products, including nutritious food, toys, accessories, and grooming supplies. Our knowledgeable staff can help you make the right choices to keep your furry friend healthy and happy.
We believe in giving back to the community, which is why we actively support local animal shelters and rescue organizations. By choosing Pawfection, you are not only providing the best care for your pet, but also making a difference in the lives of animals in need.
Visit us at our convenient location on Queen Street in Berry, and experience the Pawfection difference. Your pet deserves the best, and at Pawfection, we go above and beyond to ensure their paw-some happiness.
Hours open
Monday:
9:00 AM - 3:30 PM
Tuesday:
9:00 AM - 3:30 PM
Wednesday:
9:00 AM - 3:30 PM
Thursday:
9:00 AM - 3:30 PM
Friday:
9:00 AM - 3:30 PM
Saturday:
9:00 AM - 3:30 PM
Sunday:
9:00 AM - 3:30 PM
Reviews
"If I could give a lower rating I could! Natalie and Brendan were highly unprofessional and dishonest with us, effectively selfishly ruining a lot of our plans during our wedding weekend. We booked our two furbabies to stay with them over the weekend of our wedding, 8 weeks in advance. In this initial communication, we discussed our wedding date, and warned re the fact it fell on Easter long weekend (which they were well aware of), as well as lots of details about our pups. A few weeks after, communications just dropped out and they neither responded to emails nor phone calls. Later, they cited 'server upgrades' but assured us we were booked in. We asked if any deposit etc needed paying but they reassured us that things would be 'sorted' closer to the day. One week away from our wedding, amid lots of wedding planning stress, we still hadn't heard from them so we emailed to confirm (they didn't pick up their phone). They replied confirming pickup time on the Friday, a day before our Saturday wedding. 2 days later we get another email saying they'd "assumed" we had booked elsewhere because we hadn't replied to an generic email they had sent to their entire phone book asking for vaccination certificates. This email we received was sent to everyone and had no mention of it impacting our booking. Follow-up emails from them continued along this tact saying these forms were essential etc. If they were essential why weren't they sent weeks/months ago when we booked, and not three days before our wedding, the date of which they were well aware of!! They had booked two other dogs in the spots we had asked for 8 weeks prior without discussing with us AT ALL. So, two days before the wedding we have no one to look after our dogs. The groom himself is now staying home longer before the ceremony to ensure they're okay, but they will still be sleeping home alone. Not only this, their follow-up communication after this was atrocious and accusatory. Natalie forged a fake email with an arbitrary deadline in our email message history (we definitely DID NOT receive this email) - I imagine to try and cover up their inconsideration and double-booking stuff-up. Even if this email was sent, which it wasn't, we should have received a phone call, email, text, ANYTHING before they 'assumed' and booked other dogs in our spots. So thank you, Natalie and Brendan, for your poor service and terrible work ethic. Despite some positive reviews, I would now never trust them to look after my dogs after this experience."
"Can't rate Paw People high enough! I have two recsue pooches that need that extra little bit of love, understanding and patience and the crew here give all three in spades. They are always accommodating (often at super short notice) and my pups just love going there. I also love the regular updates without having to ask for them."
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