Beaudesert Collision

"NEVER take your car to this shop. Constantly changed time for collection because it was never ready when told. When car was ready to be collected, the paint work had bubbles through it. Car was taken back to fix the paint job, came out worse then before, boot marks on interior door, and took me an hour to clean the inside of my car. Don't waste your time."

"DO NOT TAKE YOUR VEHICLE TO THIS COMPANY. After two months of my wife’s car being at this place and been given a collection date. They leave a text which we get at 6pm the night before pick up date saying it won’t be ready due to shortage of staff. My wife was assured twice by the very rude lady on the phone. My wife was to start shift work at Gold Coast Hospital the next work day. Making it impossible for her to pick her car up. The next collection date they said they don’t have the parts, though they told the insurance company they have the parts. The third collection date the stated they were waiting for authority to commence the repairs. Which they had ages ago.The car is now at another repair company, after 3 months nothing was done. If I could give them zero stars I would. REPEAT DO NOT TAKE YOUR VEHICLE HERE"

"Have never been so disappointed with the service I received from this company. Horrible customer service from the owner himself, never received a call back when promised and couldn't get an explanation on what was happening with my car for the rough 3-4 months they had it. When I did get it back, the panels weren't on properly, loose door handles, screws missing and my leather seats damaged."

"~ DONT WASTE YOUR TIME ~ I was warned by another local not to consider using Beaudesert Collision however I thought I would take them in face value & take my car to them for an assessment after a small collision to my vehicle. What a waste of time this was, I had the assessment on the 8th February. Administration said they would send assessment to my insurer. Second last week of March still had no word from them or my insurer so I rang them. Apparently they are very busy & are behind - yes behind by 5 weeks at this stage to simply send the assessment to my insurer! Mid April I had my insurer contacted me asking if I had my assessment carried out with BC - obviously still no communication sent to them. Insurance company suggested another repairer which I have since taken the vehicle to & booking in a repair date - so easy & smooth process & surprise surprise they also had a similar story given to them about Beaudesert Collision. Seems I dodged a bullet here!"

"The repair of a vehicle after an accident can be testing at the best of time, however this one is the worst experience that I have ever had. (Read on) The vehicle was damaged on 18/8/22. I got the vehicle back on 21/11/22. That’s right folks - 3 months. Why? Put simply! Parts and Tradesman. Now the reasons behind why it took so long to get parts is for another time. However, right now Quality tradesman are hard to come buy. So I’m NOT commenting here on the process as that may be unfair. What I will strongly comment on and review here is the quality of the Workmanship that you receive when you get the vehicle back…. The returned vehicle had been impeccably repaired with maximum attention to detail. The finish is magnificent and is NOT visible as repair from any point. Right now, timely repairs are difficult to obtain anywhere. But what I can say is that you will be happy when the vehicle is finished that it was in the hands of Lisa, Naiomi and the craftsman behind the wall. Many Thanks. You do very good work!"