Petstock Waurn Ponds
About the Business
Welcome to Petstock Waurn Ponds, your go-to destination for all your pet needs in Australia! Located conveniently on Colac Road, our establishment stands proudly at address 213-215, offering a wide range of products and services to cater to your beloved furry friends.
As a renowned pet store, we have become a point of interest for pet owners and enthusiasts alike. Whether you are a proud parent of a dog, cat, bird, fish, reptile, or small animal, we have everything you need to ensure their health, happiness, and well-being.
Step into our store and be greeted by a spacious and inviting environment. Our knowledgeable and friendly staff are always ready to assist you in finding the perfect products for your pets. From premium pet food and treats to toys, grooming supplies, and accessories, we stock a diverse selection of high-quality items to meet every pet's unique needs.
At Petstock Waurn Ponds, we understand that your pet's health is of utmost importance. That's why we offer a range of services to support their overall well-being. Our in-store vet clinic provides professional veterinary care, vaccinations, and health checks to ensure your pet stays in optimal condition. Additionally, our grooming salon offers top-notch grooming services, including bathing, nail trimming, and styling, to keep your pets looking and feeling their best.
We take pride in being a part of the local community and strive to give back whenever possible. Through our adoption program, we provide a platform for rescue pets to find their forever homes, promoting responsible pet ownership and compassion towards animals.
Convenience is also a priority at Petstock Waurn Ponds. With ample parking and a hassle-free shopping experience, you can easily browse our aisles and find everything you need in one place. Can't make it to the store? No worries! Our online store allows you to conveniently shop from the comfort of your own home, with fast and reliable delivery options available.
So, whether you're a new pet owner or a seasoned pet enthusiast, Petstock Waurn Ponds is here to support you every step of the way. Trust us to provide the best products, services, and advice to ensure your pets lead happy and healthy lives. Visit us today and experience the Petstock difference!
Photos
Location & Phone number
213-215 Colac Road, Waurn Ponds VIC 3216, Australia
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"The worst customer service ever !!!! Booked for 3 vet appointments and they have cancelled all of them. Had cancelled my other work related appointments for taking my puppy to the vet. They cancel the appointments in the last minute. The worst Petstock ever been to. Never going back there anymore. Really disappointed with the customer service !!!!!! Giving one star review because this is the lowest that i can give !!!!"
"We had our cat stay with petstock while we were away, we looked everywhere for accomodation and settled on this one. The boarding rooms were climate controlled, clean and fully equipped with lots of toys, scratching post etc. We were happy with the care provided by staff, I called them up daily to check in on my cat, they put me at ease everytime and gave me updates on her welfare. Our cat settled back home really quick so overall I believe it was a good experience. Thanks team at petstock."
"Firstly, i had just been to my vet for a consultation. On the way home, i stopped in to get a dogfood recommended by my vet. The young man who served me was knowledgeable and very friendly. Until i asked how much to give my pug, he was unwantingly given advice, by somone who was presumably the vet on that day. A woman who was just plain rude and extremely overpowering of her unwanted criticism of my supposedly .. In her words, morbidly obese dog... which she let the whole store know...in her loud voice ballowing through the store....i was extremely upset and shocked at her lack of respect for my vet, saying her view was right and that his was wrong... She did not have a very professional or ethical approach at all to us as a paying customer. I left very upset and disgusted in her customer service... I thought vets were supposed to be a lover of all animals... This vet obviously does not...or she would have taken the time to chat quietly and not be so obnoxiously rude about her opinions.... The young man was lovely...its a shame that the supposed vet on the morning of saturday, the 15th of july, was not... I will never set foot back in your store for this reason...worst experience I've ever had as a paying customer not only in a pet store but anywhere..."
"I took my fearful, anxious 12 week old puppy to the Petstock Vet and I could not be more happy with the service. The vet took the time to earn her trust and explained everything in detail."
"Our experience with the Petstock Vets, has been very positive. The support we received when it was necessary to have our 15 y.o. cat put to sleep, will always be appreciated. They made a very painful time, a gentle and calm experience for Coco and us. We feel very confident entrusting the continued care of our dog with the Vets at Petstock Waurnponds."
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