Star Track Express
About the Business
Welcome to Star Track Express, Australia's largest delivery network located at Bridgewater, Cove Hill Road, 35. Whether you need to redeliver, redirect, or collect your missed delivery, you can trust us for all your freight and distribution needs.
Please note that the delivery estimates provided on our website should be used as a guide only and may not account for any disruptions that could cause delays. Items exceeding our maximum weight and size limits, as well as those requiring manual handling such as Dangerous Goods, may also take longer to process.
To ensure a smooth booking process, it is crucial that you provide accurate and complete details. If you have any questions or need assistance, please don't hesitate to reach out to us. You can complete the form on our website or call our customer service hotline at 13 2345. Our friendly team is available from 8:00am to 6:00pm (AEST) on weekdays, except for Western Australia which operates from 8:00am to 5:30pm (excluding Public Holidays).
At Star Track Express, we offer a wide range of delivery services tailored for both B2B and B2C needs. From courier services to next flight options, as well as warehousing and 3PL solutions, we have the expertise to support your business requirements.
In the fast-paced world of eCommerce and fashion, we understand that delivery is everything. That's why businesses like yours trust Star Track Express to provide a competitive advantage. Whether it's delivering a single pair of shoes to a remote location or transporting hundreds of pairs to our stores in capital cities, we have the capabilities to meet your demands.
Not only do we cater to commercial needs, but we also play a vital role in the transportation of live human organs across Australia. Our dedicated team, led by Tammi and the Next-Flight team, ensures that these critical deliveries are handled with utmost care and urgency.
Please note that our phone lines may be busy at times. If your inquiry is urgent, we encourage you to call us directly. However, if your query is not time-sensitive, we recommend making an online enquiry for a prompt response.
For our customers in Western Australia, our operating hours are from 8:00am to 5:30pm, Monday to Friday.
Lastly, Australia Post would like to acknowledge the Traditional Custodians of the land on which we operate. We recognize and respect their ongoing connection to the land, water, and community. We pay tribute to the Elders, both past and present.
Choose Star Track Express for all your delivery needs and experience our reliable and efficient service.
Photos
Location & Phone number
35 Cove Hill Road, Bridgewater, Tasmania 7030, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"3 stars for the good delivery men you hired. However, distribution mechanism should be looked at, and your network should not be disrupted or idle during weekends."
"They had one job: pick an item from a Hobart shop and deliver it to a close by address in Hobart. Less than 5 km away. I paid 25 dollars for express and the item took a detour to Melbourne somehow and it's been days in delay. Hopeless."
"It would be far easier to discuss the things I've had success with than all of the problems. Absolutely over having to deal with this company. Seems like the level of apathy towards getting people their items is off the charts, truly can not imagine worse service."
"Star Track Couriers Took three weeks to get here the forward courier did not want to take this delivery so sat on it until a complaint was made. I only received the item after making a formal complaint to EBay. Complaint one day delivery the next day. It appears the item was delivered to TNT Launceston depot and was not forwarded by TNT. I am an extra 2 hours from Launceston."
"2 packages sent at same time, both came up as being delivered to their warehouse in Bridgewater and both were then meant to go out for delivery. 1 was lost and it took them weeks to find it even though they knew which facility it was in. It finally arrived damaged and now two months later they are still telling me they are looking into it. They also said I was out of door to door delivery area even though there site doesn’t mention anything except that they do door to door delivery. They refuse to supply a map or point me to anywhere that outlines which areas aren’t covered. They will deliver to the post office which is about 7mins from my house but not to my house. When they leave it at post office it comes up on app as delivered not dropped at post office. The complaint they still haven’t resolved they originally kept telling me the driver was contracted. Maybe he is but he’s contracted to THEM making him their responsibility. First they said he was away and they had to wait to talk to him about damage, now 2 months later they’re telling me they are waiting to talk to his manager. Surely as the company who’s name is being used they can offer a solution or reimbursement without talking to the driver etc?"
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