Chemist Warehouse Geelong Ryrie St

"Terrible customer service. Dirty store, boxes of stock everywhere. Was treated like an inconvenience both over the phone and face to face."

"The female pharmacists on duty was rude and obnoxious. Didn’t know how to use the script app on email. I have never had a problem with other pharmacists in this location. Been a client for well over five years. Time to find a new pharmacy where people enjoy their job."

"I’ve been unwell with a cold, not sleeping so I did my research, found a product that would help, found that it was in stock. Went to 19 Ryrie street chemist warehouse, looked on the shelves, couldn’t see the product, asked the duty pharmacist for help locating it, was told just to look on the shelves and if I can’t see it, it’s not there. I explained I’d looked and might have missed it, was again dismissed and not assisted by the duty pharmacist. I then found a store assistant who quickly located it for me. I found the pharmacist here on this occasion to be dismissive, rude and displaying extremely poor manners. Not fun when you’re asking for help and feeling unwell."

"To the blonde cashier and beaurepairs enthusiast; I did appreciate it when you approached to notify me that my tyre was flat. What I did not appreciate was then taking me to my car while in the middle of trying to fill my script to grill me on my lack of insurance and contacts to assist me. When I went back inside you began discussing my situation with another customer, expressing your disapproval that I was about to drive away to go get it fixed. I'm in my 20s living alone and receive no financial assistance. I have little money and no one to help me, despite the cynicism you expressed to that customer, as you assumed that I must have family I can call. Withhold your judgement and consider that not everyone has the same options that you do. I'd also recommend some professionalism in refraining from gossiping about customers to other customers, particularly when the subject of your gossip is standing a metre away waiting for their script."

"Phamacist lady spoke to me very rude. From the biginning i was trying to be very polite and respect her. But she was continuously doing the same. She asked when doctor send prescription and while i was looking for it she asked the patient name. Cashier asked me to speak with phamacist for the cconsession, then i went back to the same rude lady again and she said she can't do anything as doctor has sent without consession. Then i came out to the car and she came to door in a while and asked me to come back for checking consession . Both occations started rude and then followed up. Then i told her "dont do anything extra, follow the usual way and give cossession if possible". She asked me to leave it finally, but i already had paid the full amount. This lady said she is only on weekends if anyone experience this please share. I contact chemist and see what their response on this. My understanding is chemist can apply consession. No need to put a note by the doctor. Because conssession is not just for prescribed medicine. It is also for other expenses of the holder. I often use that for parking when going to hospitals. I paid for two items one of them was $12 full price, usually i buy it for $6."