Hi Sushi - Leopold Leopold, Victoria 3224

"At first, being new to the area we were excited by this restaurant but after a few visits the excitement has pretty much been squashed by rude staff and inconsistencies with dishes, their ramen doesn't look like the pictures on the menu and by that I mean they come with the meat and maybe some cauliflower, broccoli and carrots if you're lucky, some days maybe you'll get corn and spring onion too but that isn't the mushrooms, egg, etc; that they advertise comes with it, at times the broth can be super flavourful but other times you'd barely be able to call it flavoured water, other dishes are inconsistent, each time there are slight differences and the dishes almost never taste the same, I also wouldn't recommend getting take away from here unless it's sushi, portions are considerably smaller than what you'd receive in the restaurant and we have found incorrect ingredients in what you would think were quite simple and basic dishes and to top it all off staff never smile, they aren't very polite and one lady gives the foulest looks and personally makes me feel very uncomfortable. The only thing I can recommend about this place is the sushi but with everything else I've experienced we'd rather not return."

"Robot server is a novelty. Food is always delicious and reasonably priced. We had japenese green tea... very nice. Staff are friendly, and always available to help, though words sometimes get lost in translation. Currently transitioning to ordering from ipad. A bit clunky... for me; will work better when ingredients and photos included...however, hard copy menu available to look at - this was not a problem for staff. Observation, when using ipad to order, which we did after looking at hard copy menu, you have the option to pay then or later. My preference is always to pay after meal finished and I appreciated this. Hi Sushi is always clean and well presented."

"I had an absolutely terrible experience at Hi Sushi Leopold. I went there for lunch and was greeted by a girl who was cutting sushi and serving. The service was nothing short of terrible, as this girl was incredibly rude and ungenerous. I couldn't believe how poorly I was treated, and it's not the first time this has happened. I've been to Hi Sushi Leopold several times for lunch, and each time, this same girl provides consistently terrible service. I don't understand why she would choose to work in the food service industry if she has no interest in providing even basic customer service. I felt like I was a burden to her and that my presence was an inconvenience. It was as if she didn't want me there and was doing everything in her power to get me out of the restaurant as quickly as possible. It's unacceptable for any employee to treat customers in this way, especially in a restaurant where you expect to have a pleasant experience. I will never be returning to Hi Sushi Leopold, and I would advise anyone considering eating there to think twice. If you're looking for good service, you won't find it here."

"Are regular customers of this place visiting 4-5 times a week for sushi. There is one particular staff member who is very rude and will not fill my container of satay sauce to the brim at all even when requested on multiple occasions she has rudely refused. This does not help my client as they suffer from anxiety and these rejections only heighten this as this is their meal they look forward to each day. We will now be avoiding this place if she is working and she needs to be removed from the front counter and relegated to dish pig as that is all she should be."

"We had been going here for a while and didn't have any major problems but the last time we went my partner ordered a fried chicken dish and unfortunately the chicken was pink on the inside. We let the staff know, they took it back to the kitchen and the kitchen said that it was fine, and refused to remake the chicken. They did refund after a while us but the staff weren't very accommodating. It was necessarily a terrible situation but it was enough to put us off going back."