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Newcastle Aquatic Physiotherapy
67 William Street, Jesmond New South Wales 2299
About Newcastle Aquatic Physiotherapy
Welcome to Newcastle Aquatic Physiotherapy, conveniently located at Jesmond on William Street. As a leading establishment in the health industry, we specialize in providing top-notch physiotherapy services to help hundreds of people manage the effects of illness, accidents, disability, and the stresses and strains of everyday life.
At Newcastle Aquatic Physiotherapy, we pride ourselves on our state-of-the-art hydrotherapy facility, which boasts one of the best hydrotherapy pools in the Hunter Region. Our hydrotherapy sessions offer a unique and effective way to rehabilitate and improve your physical well-being, utilizing the healing power of water.
In addition to our hydrotherapy services, we also have a fully-equipped gym that is registered with Fitness Australia and recognized by many Health Funds. Our gym facilities are designed to cater to a wide range of fitness levels and goals, allowing you to work towards your optimal physical health under the guidance of our experienced physiotherapists.
Whether you are a private patient or have been referred to us by your GP, we welcome you to experience our exceptional services. We accept Medicare and all HICAPS health funds, ensuring that our services are accessible to as many individuals as possible. We are also registered with the National Disability Insurance Scheme (NDIS) and Fitness Australia, further demonstrating our commitment to providing inclusive and high-quality care.
Stay connected with us by visiting our website regularly, where you can find the latest hydrotherapy news, staff updates, success stories, and health tips. Our blog is also a valuable resource for important information on your health, ensuring that you are well-informed and empowered to make the best choices for your well-being.
At Newcastle Aquatic Physiotherapy, we acknowledge and pay respects to the Awabakal people, who are the Traditional Owners and Custodians of the land on which we work. We extend this respect to all Aboriginal and Torres Strait Island peoples engaging in our services, as we value and appreciate the diverse cultures and wisdom they bring to our community.
Experience the difference at Newcastle Aquatic Physiotherapy and let us help you on your journey towards improved health and well-being. Contact us today to book your appointment and take the first step towards a healthier future.
Photos of Newcastle Aquatic Physiotherapy
67 William St, Jesmond NSW 2299, Australia
Opening hours of Newcastle Aquatic Physiotherapy
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Newcastle Aquatic Physiotherapy
"I was a clinical nurse specialist for over forty years and would never treat patients the way that this centre does. I understand that the centre is short staffed but that doesn’t mean that I should have been treated so disrespectfully by office staff and physio Jason. I attended my treatment without any instruction today. I had been given instructions in the pool 4 weeks ago by physio Simon but he did not have the time to do a laminated copy of workout instructions and I was unable to get another appointment booked with him due to staffing. I also had to cancel an appointment last 2 week due to my daughters baby died. I called the centre to cancel my appointment and let them know why. I went for my hydrotherapy treatment today but it was difficult to know if I was doing the right exercises without instruction. I was booked again the following day for hydrotherapy and I asked the office girl should I cancel that appointment until I get my laminated instructions and I asked what she would suggest. She stated well if you don’t think hydrotherapy is any good cancel your appointments. I said to her that’s not what I said and believe the hydrotherapy is good and that’s why I am here. The office girl embarrassed me in front of people in the waiting room and they all looked at me empathetically and checked to see if I was ok. I then cried in my car and when I got home rang the centre to asked to speak to a manager. I told the office girl that she really upset me. I then received a call back from Jason the physio telling me that they have cancelled all my appointments. I tried to explain to him what had happened but he dismissed me. I would not recommend this centre to anyone they treat people appallingly and do not show professionalism. They also believe that it is ok for a client to go in the pool without any instruction this is not good practice. Also I hope that the office staff member does not continue to treat patients with disrespect due to the fact that she has been rewarded for her actions."
"My career and I went in there today to discuss the hydro pool I can’t believe the lady behind the counter was so disrespectful and dismissive I was showing the lady the information I had from Betta REHAB About my condition and the exercise program for Huntington’s DISEASE The lady was not listening and said that I need to talk to someone else I have been doing this for 2 years at Valentine and was looking after something else As they are letting a lot kids in and I can’t concen to The GREAT thing is I went to Warner’s Bay Explains to them Got straight in No kids GREAT SERVICE GREAT POOL Jesmond pool should not be so hard And I want be back"
"Been trying to book a appointment for a two days rang multiple times to almost no answer was hung up on twice then when I did speak to someone finally was asked if I could get put on hold and was hung up on."
"Very good. Staff extremely obliging. Open Mon to Fri. And also Saturday mornings. Parking lot."
"Friendly nice pool good amenities access to physio and there is a gym too"
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