Sonic HealthPlus Canberra

"Wait times are pretty extreme, expect 2+ hours rather than the 1 hour they’ll tell you it’ll take. Staff are friendly and understanding. Definitely need to work on time management, there were 20+ appointment times when I booked. They clearly do not have the capacity for this. At least they provide crackers and water though, lol."

"Not satisfied with the service. If had option to give negative marking, I would like to mark -10 out of 10."

"Absolutely ridiculous. Why bother overbooking, if you cant handle the patient inflow? Why scheduling for a time, if you cant manage the patients. Suggestion- Try prioritizing patients according to their need. Be as realistic as possible to the patient. Respect the time of patient. DONT OVERBOOK IF YOU GUYS CANT HANDLE THAT MANY NUMBER OF PATIENTS. Waiting for almost 2 hrs now with few people on queue. People came after me already left. and me waiting outside, yet to go in.."

"I have to say that I'm pleasantly surprised, especially after seeing all the negative reviews earlier on. It is possible that they have improved the service and process. I went for my visa medical exam today, and not only were the receptionists very friendly, but all the medical personnel were exemplary. The whole process was quite streamlined, with different sections of the medical exam done by different personnel and the waiting time was tolerable. I went there ready for the long haul, but came out in a little bit less than 1.5 hours."

"The staff and doctors are very professional and nice. I spent less than two hours to finish all my processes. The waiting time was not that long but acceptable."