Madison Capital Executive Apartments 108 Northbourne Avenue, Braddon ACT 2612

"Room was spacious, light, and seemingly refurbished recently. Excellent bathroom. Very good kitchen facilities. Comfortable bed. Well located property with undercover parking. We had a challenge with both WiFi and TV not working whilst we were there and Reception acknowledged the problem, but were unable to solve it. Kudos to Management who immediately refunded 1 of 2 nights stay on hearing about the problem. With that sort of Customer care we would return."

"Rooms are spacious, with fridge and other amenities for preparing simple food. Toilet was supplied with bath soap, conditioner, hand soap, toilet paper, tissue paper and towels. Door locks are secure with magnetic key. Soft lights in the hallway. This review would have received a five star but we got to our room with leftovers from previous occupant in the fridge and lots of dust under the bed. The duvet was also yellowish and has seen better days. The next day, we requested for our room to be vacuumed specially under the bed; and it was done. Bin was also emptied and towels were replaced. I would come back again, and would probably get in touch with them (they reply very quickly) to request for advance vacuuming as kids have allergic rhinitis. Front desk were very friendly and helpful. Thanks to all for our great experience."

"Where do I even start. Filthy room and BEDBUGS....I received a phone call saying they had tried to take money out of my account BEFORE we even got there even though I stated that I would be paying at the location. The receptionist was rather rude on arrival. The room looked like it had been tidied but not cleaned, the hot plate came up with an error so couldn't be used which is a safety risk which shouldn't be around your customers and 2 of the 4 towels were filthy with what looked like make-up on the white towels. THEN to top if off my son woke up with bedbug bites all up his legs. NOT HAPPY WILL NOT BE BACK"

"It’s a very old building especially the reception - felt lioe it was a hostel or a backpacker hotel. Location wise, it’s alright as it’s right in front of the tram stop. In the daylight at the main lobby, it looks great: however, when it gets dark, it just really feels creepy! Not a pot of lights in the whole building especially the hallways. I stayed here for 5 nights for a business trip. Room was okay but not comfortable when it comes to safety. The knob and latch are kinda dodgy to be honest. No toiletries provided as well so had to go to the nearest convenience store to get it when it’s freezing as I checked in late. If you’re not picky, this hotel would do. Otherwise, not fully recommended."