Pandora Adelaide Central Plaza 100 Rundle Mall, Adelaide, South Australia 5000

"staff member are racial discrimination and extremely rude and ridiculous was there and wait for around 10mins no body turn up, but white people came just 10sec the lady already hooked up and speak to her, turnround and says to be she is serving this one i need to wait for other staff member, are you kiddning me. n"

"In my past few visits to Pandora , I had the chance to be served by Gina , she is such an amazing girl with exceptional customer care. Thank you Gina for making my visit to Pandora memorable ☺️"

"Very poor customer service. The store was not very busy at the time we arrived. We had a click and collect order that we had been emailed to say was ready to collect. We walked up to the counter and waited. A young woman was working on the computer there and obviously busy so we politely waited. And waited. And waited. Not once did she even look up to say she would just be a moment or direct us to another server or acknowledge we existed. By this stage a line of 6 more people had formed behind us and this woman continued to ignore everyone. After nearly ten minutes of everyone standing in line a server approached a woman in the middle of the line and asked if she needed help. This woman politely pointed out that we at the front had been waiting even longer only to be told by the staff member that none of us were standing in the right place and if we wanted service we needed to go and stand near a very small pole (that had no one waiting behind it). The entire line of now nearly 8 people had to shuffle backward to this pole at which point a server finally asked us if we needed help. Honestly, some common sense would be wonderful. If you see a line of people in your store forming then direct them to the right place to stand (if the counter isn't it)- don't just ignore an entire line of people for 10+ minutes before finally offering help/service/direction."

"Exceptional customer service today by the lovely Verity! I was acknowledged the moment I walked into the store and not only did she find the charm I was after but she put it together with a chain and let me try it on prior to purchasing. She was also informative and happily answered the questions I had in regards to the product. This is probably the best experience I've had at a Pandora store and I'm so happy with my purchase! Thank you, Verity!"

"Good customer service and the staff is very pleasant even though there's a number of people there. Many different ranges and the price is alright. Bought few charms when I went there. Spacious store and the displays are pleasing to the eyes."