Christine Avenue Mechanical & Tyres 19A Christine Avenue, Miami, Queensland 4220

"Vehicle wouldn't start so RACQ was called. They told my wife the battery is fine it's the starter motor, it did start for them & my wife drove it straight to Christine Avenue Mechanical. Later that day they rang my wife to say it was ready. My wife asked if I had given permission to go ahead & they replied they didn't contact anyone they just went ahead & replaced it. They replaced the original genuine stater motor with the cheapest one you could get. 6 weeks later it became extremely noisy & failed & done damage to the flex plate & now the gearbox has to be removed to have the damaged parts replaced & they say it had nothing to do with what they did but funny enough there was no problem before the original starter motor was replaced & the RACQ break down technician can confirm that. The original starter motor lasted 12 years & approx 150,000km & the one they supplied & fitted lasted 6 weeks & approx 1100km. So now they have wiped their hands of the repair because they're looking at approx $800- $1000 in labour charges, so the vehicle had to be towed from their workshop. They were extremely rude & arrogant to my wife when the vehicle needed to be loaded onto the tow truck & refused to move one of their vehicles out of the way. Absolute disgraceful customer service & behaviour. Used every excuse they could find to deny it was the starter motors fault. They're all smiles up until there's an issue & it's deny, deny, deny. I'd leave negative 100 stars if I could. I have been in the mechanical trade for over 30 years & they're trying to tell me it's just coincidence. Hmmmm original starter motor lasts for 12 years and about 150,000km.....the one you put in last 6 weeks and about 1100km, you do the math. Then they turn around and say I was abusive. Absolute joke !!!"

"Even though they are were very busy. The manager was very helpful and pulled someone away for 5 minutes, to do a quick diagnoses and confirm my suspicions. If I wasn't travelling through they'd be looking after all 5 of my cars for sure."

"If you are a female wanting a good mechanic who won't rip you off and treat you lovely, these are your guys! I have been with Christine Ave Mechanical for a few years and even after moving south, I still take my car to them. They are reasonable in pricing, honest and efficient. I recommend them all the way!"