Grand Motors Toyota 11 Gateway Drive, Biggera Waters, Queensland 4216
About the Business
Welcome to Grand Motors Toyota, your premier car repair establishment and point of interest in Biggera Waters, Australia. Located at Gateway Drive, 11, our institution is dedicated to providing top-notch service to all Toyota owners in the area.
At Grand Motors Toyota, we understand the importance of keeping your vehicle in excellent condition. Our highly skilled technicians are trained to handle any repair or maintenance needs your Toyota may have. Whether it's a routine oil change, brake inspection, or major engine repair, you can trust our team to get the job done right.
As an authorized Toyota dealership, we have access to genuine Toyota parts and accessories, ensuring that your vehicle receives the highest quality components. We take pride in using state-of-the-art equipment and advanced diagnostic tools to accurately diagnose and resolve any issues your vehicle may be experiencing.
Conveniently located near Harbour Town, our Service Department is easily accessible, making it hassle-free for you to drop off your vehicle and continue with your day. While your Toyota is being serviced, you can relax in our comfortable waiting area, equipped with complimentary Wi-Fi and refreshments.
We strive to provide exceptional customer service at every step of the way. Our friendly and knowledgeable staff are here to assist you with any questions or concerns you may have. We are committed to ensuring your complete satisfaction with our services, ensuring that your Toyota is in safe hands.
If you're in need of car repair or maintenance services for your Toyota in Biggera Waters, look no further than Grand Motors Toyota. Visit us today and experience the difference of our dedicated team and top-notch facilities. Get directions to our dealership and let us take care of your Toyota's needs.
Location & Phone number
11 Gateway Drive, Biggera Waters, Queensland 4216, Australia
Reviews
"I went on Friday morning 19-05-23 and I didn't catch the guy's name but I went there to get my retractable cup holder out of the dashboard and he was really nice and didn't charge to get it out. I was so happy. Thank you!"
"Picked car up from service and drove home, should have gone over vehicle before leaving. Car felt like it was worse after service, there were grease marks around bonnet from either dirty rags or shirt. While driving on the motorway steering and wheels felt like they were shaking, and a winding noise from a diff. All these things weren’t there before I dropped it off for a service. $750 later I feel like I’ve been ripped off."
"This service department at Harbour town is a joke. They will tick and include on invoice all services performed as per the checklist, but unfortunately not everything gets done. Called back about the tyre balance as they didn’t perform this task, asked for a call back. The advisor Paige McLaren would tell you the balance got done but when you tell her there is no balancing weights being replaced or any sign of the wheels being even touched she would just keep on saying it was done. Have requested the mechanic call me back to discuss this, waiting on a call from last week. Go to a better mechanic if you value your car and your money."
"Why bother providing drop off and pick up times to customers if you are unable to adhere to them? The staff then have the audacity to raise their arms and speak aggressively, questioning why I brought my car there at 11am. Uh - probably because I was asked to by your customer service representative when I made the booking? Lovely parting gift to find a nice white dent on my door upon picking up my car - not sure if retaliation or negligence - either way, utter disrespect for people’s property and their custom. They also changed a setting on my car and I now can’t return it to its original setting. Such a poor experience and I won’t return."
"My car went battery flat just in front of their shop so I went and ask for assistance; the guy at reception grabbed a jump start and fixed my car right away free of charge. Thanks again"
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