Lai Lai Travel Ltd.
About the Business
Welcome to Lai Lai Travel Ltd., your premier travel agency located in the heart of Adelaide, Australia. Situated on Grote Street, our establishment is a true point of interest for all travel enthusiasts seeking expert guidance and exceptional service.
At Lai Lai Travel Ltd., we take pride in being a trusted name in the travel industry, offering a wide range of services to cater to your every travel need. Whether you are planning a relaxing beach getaway, an adventurous trek through the Australian outback, or a cultural exploration of vibrant cities, our dedicated team of travel experts is here to assist you every step of the way.
With our extensive knowledge and years of experience, we specialize in creating tailor-made itineraries that suit your preferences, budget, and time constraints. Our commitment to personalized service ensures that your travel experience is nothing short of extraordinary. We work closely with a network of trusted partners, including airlines, hotels, and tour operators, to ensure that you receive the best deals and accommodations.
As an established travel agency, Lai Lai Travel Ltd. offers a wide range of travel services, including flight bookings, hotel reservations, travel insurance, and car rentals. Additionally, we can arrange guided tours, cruises, and group travel packages, allowing you to explore Australia and beyond with ease and convenience.
Our team of knowledgeable travel consultants is passionate about sharing their expertise and insider tips to help you make the most of your travel experience. We understand that each traveler has unique preferences and interests, and we take the time to understand your individual needs to create a truly personalized itinerary.
Conveniently located on Grote Street, our office is easily accessible and provides a warm and welcoming environment for you to discuss your travel plans. Whether you prefer to meet in person, communicate via phone or email, our team is always ready to assist you.
When you choose Lai Lai Travel Ltd., you can rest assured that your travel dreams are in capable hands. Let us be your trusted partner in creating unforgettable travel experiences. Contact us today and embark on your next adventure with confidence and excitement.
Location & Phone number
63 Grote Street, Adelaide, South Australia 5000, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Actually it’s not 1 star its zero star One of the worst costumer service I ever seen honestly speaking need to change her attitude first that lady don’t have any manners and too much of attitude I highly recommend to all that don’t go to this place its worst worst worst then ever I seen"
"Super rude attitude on the phone, won't listen to my enquiry and just hang up on the phone. Extremely horrible customer service. Suggest not to go with them for any purpose."
"I decided to pop in and get a quote to see if Singapore airlines flies to my European destination she was very rude & uninterested - even getting up from her desk to unlock the door I wonder how she gets customers - I felt she was very unprofessional & dismissive"
"Have used in the past with good results and found them professional and effective price wise. They were also very good helping me change travel dates when Covid hit. Unfortunately was very sharp on the phone when I tried to find out opening hours. This lead to me waisting my time twice the office was not open during the times stated on their door. When I finally found them today in the office one hour after the stated opening time I was greeted at the door by a lady asking me what do I want and not even allowing me into the office. I explained I was a client and wanted to enquire about tickets but I was still not allowed in unbelievably and told there were not tickets available for a few months and closed the door before I finished speaking. This was totally untrue I knocked on the door a second time and when pressed she admitted she did not want to deal with some airlines. No apology no change in behaviour. The whole experience was mot pleasant and tell me they are not interested in my business and I will be happy to oblige in the future ."
"Susie Wong is the managing director of this lai lai travel agency. Her behaviour and attitude were extremely rude and she gave wrong information about airline as I already double verified with the airline myself. Never gave a proper answer at all and when I tried to clarify with her, she showed then unhappy face to me obviously. Highly not recommend to get any service from this agency. Travel fare is also way expensive than I book online myself. LOUSY SERVICE!!!!!!!!"
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