The Travel Studio
About the Business
Welcome to The Travel Studio, your go-to travel agency in the heart of Mermaid Waters, Australia. Located at Allandale Entrance, 14, our establishment is more than just a travel agency – it's a point of interest for all travel enthusiasts.
At The Travel Studio, we understand that planning a trip can be overwhelming, which is why our team of experienced travel experts is here to make your travel dreams a reality. Whether you're looking to explore the stunning landscapes of Australia or embark on an exciting international adventure, we have got you covered.
Our travel agency prides itself on providing personalized and tailor-made travel experiences. We believe that each traveler is unique, and we take the time to understand your preferences, interests, and budget to curate the perfect itinerary just for you. From booking flights and accommodations to arranging local transportation and activities, we handle every aspect of your trip, ensuring a seamless and stress-free experience.
With our extensive network of trusted travel partners, we offer a wide range of travel options to suit every taste and budget. Whether you're seeking a luxurious beach getaway, an adrenaline-pumping adventure, or a cultural immersion in a foreign land, our team will work tirelessly to create a travel experience that exceeds your expectations.
Beyond just booking your trip, The Travel Studio is a hub for travel inspiration. Our knowledgeable staff is always up-to-date with the latest travel trends and insider tips, ready to share their expertise and help you discover hidden gems around the globe. We believe that travel is not just about reaching a destination but also about the journey itself, and we are here to guide you every step of the way.
Visit The Travel Studio today and let us take the hassle out of travel planning. Our friendly team is excited to share their passion for travel and assist you in creating unforgettable memories that will last a lifetime. Whether you're a seasoned traveler or embarking on your first adventure, we are committed to making your travel dreams come true.
Location & Phone number
14 Allandale Entrance, Mermaid Waters, Queensland 4218, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"They are very intensive to my instructions."
"Dealing with the Travel Studio at the Q Centre, Mermaid Waters was the worst experience I have every had. From the onset the consultant was dishonest and deliberated misrepresented services offered. We booked a $34,000 Cruise on a small boat to the Kimberley’s. During the consultation I asked the travel agent from the onset did she receive commission on this booking and would it not be more prudent for me to book this online myself. She replied, no she did not receive commission and it was better to book though them. When we boarded the boat we were horrified to learn that the other passengers had all been given enormous discounting on the stated price which, we had not received. It became apparent that Travel Studio had indeed received a commission (anywhere up to 30%) because we booked with them we paid FULL price when others did not. We did not receive any service after the booking, no help with completing the ship manifest, no updates on the booking and no help with travel insurance, I was told to do it myself. After I managed to cancel an overpriced flexible accommodation booking with them it took 35 business days to receive a refund. We complained directly to Travel Studio and received a hostile letter, refusing to disclose the commission they received on our booking and threatening legal action if we shared our abhorrent experience with others. We complained to Fair Trading only to find out that they have absolutely no power to enforce any of their regulations. They can only mediate and if the company refuses to do this, which this company did, they can do absolutely nothing. In NSW it is compulsory for travel agents to disclose their commission, which is not the case in Queensland. This needs to be legislation here in order to stop the deception, misrepresentation and lack of integrity that we experienced."
"Good service. Efficient agents. Recommended."
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