JB Hi-Fi Robina HOME Superstore Robina Town Centre Drive, Robina, Queensland 4226
About the Business
Welcome to JB Hi-Fi Robina HOME Superstore, your one-stop destination for all your car repair, electronics, home goods, and entertainment needs. Located in the bustling suburb of Robina, in the heart of Robina Town Centre Drive, our institution stands as a beacon for tech enthusiasts, home decorators, and anyone seeking quality products and exceptional service.
As a leading car repair establishment, we take pride in our team of skilled technicians who are dedicated to keeping your vehicle running smoothly. From routine maintenance to complex repairs, we have the expertise and state-of-the-art equipment to handle any automotive issue. Rest assured that your vehicle is in capable hands, as we strive to provide reliable and efficient service that exceeds your expectations.
Step into our electronics store and immerse yourself in a world of cutting-edge technology. Whether you're a gadget aficionado, a gaming enthusiast, or simply looking to upgrade your home entertainment system, our extensive range of high-quality electronics is sure to impress. Discover the latest smartphones, laptops, televisions, audio systems, and much more, all sourced from renowned brands that guarantee superior performance and durability.
But we don't stop at electronics – our institution also boasts a wide array of home goods to transform your living space into a haven of style and functionality. From kitchen appliances to furniture, bedding to home décor, we curate a collection of products that cater to your unique taste and lifestyle. Our knowledgeable staff are always ready to assist you in finding the perfect pieces that will make your house truly feel like a home.
JB Hi-Fi Robina HOME Superstore is not just a store; it's a point of interest for locals and visitors alike. With our prime location in the vibrant Robina neighborhood, our institution has become a go-to destination for shopping, entertainment, and leisure. Take advantage of our convenient amenities and indulge in a day of retail therapy, followed by a delicious meal at one of the many nearby dining options.
Whether you're a tech-savvy individual, a DIY enthusiast, or simply seeking top-quality products and exceptional service, JB Hi-Fi Robina HOME Superstore is the ultimate destination for all your needs. Visit us today and experience the perfect blend of convenience, variety, and unparalleled customer satisfaction.
Photos
Location & Phone number
Robina Town Centre Drive, Robina, Queensland 4226, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"Adam was an absolute legend! He went above and beyond his duties in helping my sister and I decide between TV's, gave us a great deal and even talked us through anything we needed to know, we are so happy! Adam is an incredible asset to your company!!!"
"Bought a SoundBoks speaker on the Saturday- great service. Unfortunately it failed the next day, returned it to the store and had it replaced. The process was super simple, no hassle, no fuss and great service. Thank you Jack (sales assistant) Five stars JB Hi Fi Robina."
"I recently visited JB Hi-Fi Robina with the intention of purchasing an iPhone 14 Pro Max. As a regular customer who had previously enjoyed a positive price match experience, I was hopeful that this visit would be equally satisfactory. However, I am deeply disappointed with the service I received, prompting me to write this one-star review. According to JB Hi-Fi's policy, they offer a price match if a cheaper price is found elsewhere. In June, I purchased an iPhone 14 Pro Max for my wife, and the staff successfully matched the price from a specific website. The customer service I received on that occasion was exceptional, earning them a perfect rating of 10 out of 10. Today, however, I encountered a completely different response. I approached a staff member and presented several instances of price matches. To my surprise, the employee refused to honor the price match, claiming that JB Hi-Fi only matches prices from physical stores. This contradicted my previous experience and their own policy, as no such restriction was mentioned before. Seeking clarification and resolution, I requested to speak with the store manager. Regrettably, the individual I approached claimed to be the manager and failed to provide any further assistance or explanation. This lack of accountability and inconsistent policy enforcement is unacceptable. I am now left with no option but to raise a formal complaint and escalate the matter to the state manager. I believe it is crucial for JB Hi-Fi to clarify why I was able to secure a price match in early June but received an inconsistent response from the store manager this time. As a long-standing customer, I expected a higher standard of customer service, adherence to stated policies, and consistency in their approach. Unfortunately, my recent encounter at JB Hi-Fi Robina has left me feeling dissatisfied and frustrated. I sincerely hope that my complaint is addressed promptly and that appropriate measures are taken to rectify this situation. Overall, I cannot recommend JB Hi-Fi Robina based on this disappointing experience."
"Hey, the customer service was absolutely amazing and I really appreciate it! I walked in with a full trolley groceries and my daughter sitting in the trolley. I had a list of items and the assistant took me around the whole shop to find everything. He went above and beyond. Thank you very much!"
"Larger than most other stores, good range of stock but still didn't have everything I needed. Still it was well laid out and the staff were very helpful."
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