Oaks Gold Coast Calypso Plaza Suites 99 Griffith Street, Coolangatta, Queensland 4225

"The rooms are fairly dated and in desperate need of a facelift, which I can normally set aside, but the room it's self was quite dirty. There was allot of surface dust and grime, allong with a big bunch of hair pulled from a brush in bathroom. In addition to this, we did not receive a turn down service at all during our stay, not very happy for the price."

"Our Unit 116 was ok, was a bit tired, shower ok also. But on a positive note bed was comfy & outdoor pool & spa, gym & sauna were great. We've stayed 3 times before, booked through them directly..staff member told us it would be cheaper to book online so we did :( would prefer to give Oaks all the $$"

"I was very disappointed with my recent stay at Oaks Gold Coast Calypso Plaza Suites. The hotel is in a great location, close to the beach and shops, but the overall cleanliness and condition of the rooms was poor. On the first night of our stay, my wife sat down in a dining chair holding our 4 month old daughter and it broke, causing her to fall and injure her tail bone (luckily our daughter wasn't injured). The staff's only comment was, they were sorry, don't have anyone on site to fix this and that we will not be charged for the damage 'WE' caused to the apartment. I found a second chair that was loose and would have also broken if we had sat on it. Many of the in-room facilities were old, worn and in poor condition. The general cleanliness of the room was also poor. The bathroom was dirty with mould growing on the tiles and shower screen door, with visible crack in the wall and very worn fittings. Overall I would not recommend Oaks Gold Coast Calypso Plaza Suites. The hotel is in a great location, but the cleanliness and condition of the rooms are poor and outdated. The staff's lack of concern for our safety was most worrying."

"Excellent location! This is not a 4-star resort, at least not in the same class as other 4 star hotels. But this is certainly at least 3-star! It is comfortable and clean. There’s quite a lot of noise leaking from the halls into the room. Can hear guests down the hall entering and leaving their rooms at all hours of the night, which is unusual for hotels in this range. The rooms are a bit older but well kept."

"Excellent location. Apartment 131 was well equipped for 2 people and very clean. Bathroom needed updating however with shower in bath, towel rack over toilet, nowhere to hang hand towels. That said, the complex was great for relaxing and would stay there again."