Our Medical Gold Coast

"I'm rating it so low because you have to download an app onto your phone to get medical treatment and wouldn't see me otherwise, The app then forces you to sign up to a rewards program before you can make an appointment. Today I received an email from them about offering some deal to upgrade to the next tier of the rewards proram Seems like something shady is going on, and makes you wonder if your info is safe."

"Had such a terrible experience. After waiting for more than 45 mins had to go home without seeing the doctor. If the receptionist would have told us during check in that we have to wait for more than 2 hrs, we wouldn't have wasted our time here. Would have sorted something else. Rude behaviour from the receptionist."

"Walk in clinic, download their app. Great Dr's on site, who really take their time to treat you, X-Ray, CT, pathology & chemist on site which is great. I have waited hear less time for a Dr than I used to at my previous Dr when I had an appointment. Glad I have found this clinic."

"Absolutely the worst GP practice on the Gold Coast! Ever since changing into Our Medical Home from the GP Super Clinic, the practice has gone down the drain and the service is woeful. After 2.5hrs of waiting to be told that it could be at least another hour wait and that there is nothing they can do, also that they do not do phone consultations unless you have COVID, NOT GOOD ENOUGH!!! To make it worse, my doctor spent more time walking the halls than seeing any patients.... Do not waste your time with this practice, a public hospital would have better service and wait times"

"Took my son here. First time attending an after hours medical centre. No receptionist was present when we arrived which was surprising and something new for us, followed instructions and downloaded the our medical app, created a new patient file for my son and we were pretty much seen within 10 min. So easy!! Was such a good experience! Apparently normal wait time is about 3 hrs but we must have gone at a really good time because we didn’t wait long at all! Dr and Nurse were really good. So grateful we didn’t have to go Hospital!!"