Loan Avenue 78 Richmond Road, Keswick, South Australia 5035
About the Business
Welcome to Loan Avenue, your trusted institution for all your finance needs in Australia. Located at Keswick, Richmond Road, 78, Loan Avenue is a prominent establishment that specializes in providing exceptional financial services.
At Loan Avenue, we firmly believe that everyone deserves the opportunity to achieve their goals, not just a lucky few. That's why our home loans are meticulously designed to be easy to understand and offer outstanding value. With a range of flexible features, you can choose the best home loan that suits your specific needs. And to ensure a tailored solution and interest rate, our dedicated team is always ready to assist you.
What sets Loan Avenue apart is our commitment to providing a first-class service. We work with a select group of mortgage advisors and introducers who have been chosen for their expertise, experience, and ability to deliver an exemplary service to our valued customers. When you choose Loan Avenue, you can be confident that you will receive personalized attention from real people who are knowledgeable and down to earth.
As a customer-centric institution, we prioritize your satisfaction above all else. Our team consists of professionals with extensive experience in the finance industry, dedicated to providing speedy and helpful assistance. We pride ourselves on being responsive to your needs and ensuring a seamless experience throughout your journey with Loan Avenue.
We invite you to explore our website, where you will find comprehensive information about our services and how we can help you achieve your financial goals. Join our ever-growing list of satisfied customers and business partners who have benefited from our exceptional services.
Loan Avenue operates under The National Consumer Credit Code Legislation, and we hold an Australian Credit Licence Number 488670. As a testament to our commitment to ethical practices, we are proud to be a full member of the Mortgage & Finance Industry Association of Australia (MFAA). This membership ensures that we adhere to a strict code of ethics, including confidentiality requirements and dispute resolution procedures.
Choose Loan Avenue as your trusted partner for all your finance needs. Experience the difference with our well-designed home loans, exceptional service, and commitment to your success. Contact us today to discuss your requirements and embark on a rewarding financial journey with Loan Avenue.
Photos
Location & Phone number
78 Richmond Road, Keswick, South Australia 5035, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"We have had our mortgage with Loan Ave since 2012. In that time I have always found them very responsive to any questions that I have. They have also helped me several times to get the best rate for my situation. Absolutely no regrets."
"These guys have no idea what service is, on fact they don't have basic communication skills such as responding to emails"
"Very poor service"
"Been with them for a few years now, incredibly poor customer service. As an example my accounts were inexplainably frozen on a Friday afternoon and had zero access to any of my accounts for the duration of the weekend as they don't even have any customer service outside of eastern standard business time. Things like this happen on a regular basis and upon finally talking to someone in their office which seems to only be a few people you are generally greeted with rude unhelpful comments amazingly trying to somehow shift the blame on to the customer."
"I have rung the bank at least 10 times over the last 6 months asking the same question. The responses I received from the tellers left me unsure and with an unresolved issue. Finally I gave it another try when clearly the last lady who spoke to me left me so disheartened that I wanted to leave the bank altogether. Today a lady called Monica helped me out and I am so grateful for her understanding. She answered my question which had been hovering over me for months. Thank you very much Monica you are an asset to the company, all the best."
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