Martins Road Family Medical Practice

Welcome to Martins Road Family Medical Practice, a quality accredited general practice and doctor surgery located in Parafield Gardens, Australia. Since 2007, we have been dedicated to providing professional and comprehensive healthcare services for the whole family.

At Martins Road Family Medical Practice, we offer a wide range of services to meet your healthcare needs. Our experienced team of doctors and nurses specialize in various areas, including antenatal shared care, children's health, chronic disease management, skin cancer checks, women's health, men's health, work cover assessments, mental health support, health assessments, immunizations, implanon insertion and removal, pap smears, STI screening, minor surgeries, travel vaccines, wound care, dry ice treatments, ear syringing, ECGs, ABPI tests, lung function testing, and heart health checks.

As an accredited teaching practice, we provide opportunities for doctors and nurses to continue their professional learning and development, ensuring that our team stays up-to-date with the latest medical advancements.

Our billing system is a mix of private billing and bulk billing. For non-concession card holders, we have a $20 gap fee. However, concession card holders and patients with a current care plan qualify for bulk billing, meaning there is no need to pay the gap. Additionally, children under the age of 16 are exempt from paying the gap fee.

In our practice, we have a dedicated treatment room that offers a range of services. Please refer to our fee schedule for information on treatment room fees.

At Martins Road Family Medical Practice, we have a team of qualified and experienced general practitioners, specialists, and allied health practitioners. Our allied health team includes physiotherapists, physiologists, psychologists, dietitians, and podiatrists. We also offer pathology services through our partnership with Clinpath Laboratories.

Preventive care is a priority at our practice, and we may send you reminder letters or SMS from time to time to offer you preventive health services tailored to your care. If you do not wish to participate in this system, please let us know.

We value communication and strive to keep you informed about your appointments. Therefore, we send appointment reminders, recalls, and cancellation SMS that you cannot opt out of.

Our team of healthcare professionals speaks multiple languages, including English, Urdu, Panjabi, Sinhalese, and Russian. This allows us to cater to the diverse needs of our patients.

If you have any issues or suggestions, we encourage you to reach out to our manager in writing. We value your feedback and are committed to continuously improving our services.

For more information, you can visit the Health & Community Services Complaints Commissioner website if you are not satisfied with your experience at our practice.

Rest assured that all patient consultations and medical records are kept strictly confidential and are only accessible to authorized staff members. To protect your privacy, our staff may ask questions to confirm your identity when you call or request medical information. Patients can also request a copy of their medical records at any time. De-identified data may be shared with third parties, such as Primary Health Networks.

Thank you for choosing Martins Road Family Medical Practice for your healthcare needs. We look forward to providing you and your family with excellent medical care.