New Balance Outlet Store
About the Business
Welcome to the New Balance Outlet Store in West Perth, Australia! Located conveniently on Wellington Street, our establishment is a point of interest for all shoe enthusiasts and fashion lovers. As a clothing store and shoe store combined, we offer a wide range of high-quality footwear and apparel options for men, women, and children.
At our store, we prioritize customer satisfaction and convenience. That's why we offer free standard postage on all orders over $100 within Australia. For those who need their purchases urgently, we also provide an express post service that can be purchased for an additional $15.00. Rest assured, your orders will be dispatched promptly with Australia Post. Please allow an extra 24 hours for order processing before shipment.
We understand the importance of timely deliveries, so please note that we do not offer delivery on weekends or holidays within each state. We want to ensure that you receive your items in the quickest and most efficient manner possible.
In these uncertain times of lockdowns and shipping carrier delays, we want to provide you with peace of mind. That's why we have extended our returns policy to 60 days. If you are not completely happy with your purchase, simply return it within 60 days from the date of purchase for a refund. We kindly ask that the returns are in new condition, just as you received them.
Exciting news for our customers! We now offer the ultimate energy assist in new colorways. Whether you're hitting the gym, going for a run, or simply looking for comfortable everyday shoes, our new collection is designed to provide you with the support and style you need.
Furthermore, we value your feedback and strive to meet your demands. You asked, and we delivered! Our must-have styles are now back in stock, so you can get your hands on the latest trends and timeless classics.
Visit our New Balance Outlet Store in West Perth, Australia, and experience the perfect blend of style, comfort, and exceptional customer service. We are dedicated to helping you find the perfect footwear and apparel to suit your needs. Start exploring our collection today and step into a world of fashion and functionality.
Photos
Location & Phone number
840 Wellington Street, West Perth, Western Australia 6005, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
11:00 AM - 5:00 PM
Reviews
"I had a terrible service in the store located in Watertown. I went on Friday 28th October and one guy mentioned that they didn’t have the shoes I was looking for, but they were going to bring it so I can pick them today Saturday 29th. I came today and the 2 ladies had no idea about was I talking about, they didn’t receive any shoes and they were asking me to go to another shop. For me it was completely unacceptable this situation, I have wasted my time 2 different days coming to your store. Worst customer service."
"Poor customer service. Online orders were cancelled without reason. Trying calling 3 times, on hold > 10mins each time after which call ends. Disappointing for returning customers. Will start looking elsewhere."
"Wanted to commend the staff at the shop. They were welcoming as soon as you stepped into the store. I was served by Alessandra, she is knowledgable and helped me to find the kind of shoes that I needed. Ended up buying a pair of trail runners. She was very patient and even measured my feet to ensure that it was the right feet. Now I know which New Balance store to go to. Will be back."
"Always leave a happy customer, plenty of choices, decent pricing & awesome customer service. What can go wrong? Do ask for Mavis, she provides top notch customer service that keeps me coming back for my purchases."
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