College Park Gymnastic Academy

"I had booked a Sat trial class for my daughter by phone last Wednesday. Please note it can not book a trial class over their website and the website will ask you to pay full term fees if you enroll it directly. Anyway I booked a class finally through the mobile number and they asked that you have to pay for the trial class. this is not the same rule compared to other classes, such as my kid's dancing and martial art classes which usually would provide one or two free class for new student or will charge you after you decide to enroll the whole term after the trial class. The most interesting part was that when I took my daughter to the class on last Sat and found there was no reception at all. so I stood there near the gate, wait for the class starting as I got there several minutes earlier. some stuff were teaching class and they all saw me as it was very obvious that my daughter and I were standing there near the gate. nobody came to me and say something like "what can I do for you?". so I stop a young lady who wore stuff clothes when she went pass me that what should I do as I have booked a trial class. she just said wait here and somebody will take me to the class when it ready. Then about 2 minutes later, a gentle man who should have heard my previous chat (there were 2 adults near the gate that time, this man and me ), remind me that my daughter's class already started upstairs as just another stuff brought all students upstairs but she totally ignore me, without speaking any word, telling me that this is which class. then I took my daughter upstairs in a rush and found the class was starting and I hurry my daughter to the class but my daughter scared due to strange environment, so I stand near the gate of upstairs , trying to persuade her to the class but she keep standing still. we standing there for at least 5 minutes, nobody come to help my daughter to settle down first class. 10 minutes later, we went home directly. I paid $21 for a class, but my daughter never stepped on the class floor. added: very appreciated if you can refund my payment, thanks"

"Had really high hopes for this place after hearing how good the instructors were with the kids. Trying to book them in was so very painful, with bookings for certain classes only available via the online portal, and only payable via credit card. Yet other classes can only be purchased and booked via email and bank deposit. Debit cards are not accepted. Except it does take the the money out of the account. Oh, and the cust service was short, unhelpful, and from where I was standing, rude. Genuinely upset by the whole experience."

"We took our daughter out of her previous gymnastics club because she was not learning or being pushed to learn . It appeared that the income was more important to the club as a business than what our daughters gymnastics class was Within 2 weeks of her coming to College Park the change in her learning was clear. The emphasis here is on teaching the children and helping them progress . Great club"

"I go there"

"Love it it's so much fun u should go there"